Form 1 NATIONAL RAILROAD ADJUSTMENT BOARD Award No. 9866
SECOND DIVISION Docket No. 10062
2-UP-MA-'84
The Second Division consisted of the regular members and in
addition Referee Peter R. Meyers when award was rendered.
( International Association of Machinists and
Parties to Dispute: ( Aerospace Workers
( Union Pacific Railroad Company
Dispute: Claim of Employes:
1. That Carrier improperly dismissed Machinist 0. Matlock (Hereinafter referred
to as Claimant) from service on March 6, 1981.
2. That Carrier be ordered to restore Claimant to service with seniority and
service rights unimpaired and with compensation for all wage loss from
date of dismissal to date of restoration to service.
Findings:
The Second Division of the Adjustment Board, upon the whole record and all
the evidence, finds that:
The carrier or carriers and the employe or employes involved in this dispute
are respectively carrier and employes within the meaning of the Railway Labor Act
as approved June 21, 1934.
This Division of the Adjustment Board has jurisdiction over the dispute
involved herein.
Parties to said dispute waived right of appearance at hearing thereon.
Claimant, 0. Matlock, was dismissed from service on March 6, 1981. He had
been employed by the Carrier as a machinist at Omaha, Nebraska, on the 4 p.m. to
12 a.m. shift. His last day of employment by the Carrier was February 19, 1981.
The Carrier charged Claimant with, insubordination and using vulgar and abusive
language based upon Supervisor C. T. Palmer's accusation that Claimant addressed
Palmer using vulgar language when Palmer accused,Claimant of working in an unsafe
manner.
The Carrier charged Claimant. with violating General Rule B and Regulations 700,
701, and 702 of Form 7908 regarding duties and deportment of employes, safety-instructions, and the use of radios. Those rules state:
"Rule B: Employees must be conversant with and obey the rules and
special instructions. If in doubt as to their meaning, they must
apply to proper authority of the Railroad for an explanation."
"Rule 700: Employees will not be retained in the service who are
careless of the safety of themselves and of others, insubordinate,
dishonest, immoral, quarrelsome, or otherwise vicious, or who do
not conduct themselves in such a manner that the Railroad will not
be subjected to criticism and loss of goodwill, or who do not meet
their personal obligations."
Form 1 Award No. 9866
Page 2 Docket No. 10062
2-UP-MA-'84
"Rule 701: Courteous, orderly conduct is required of all employees.
Boisterous, profane, or vulgar language is forbidden.
"Rule 702: Employees must report for duty at the designated time and
place. They must be alert and attentive and devote themselves exclusively
to the Company's service while on duty. They must not absent themselves
from duty, exchange duties, or substitute others in their place without
proper authority."
The Organization charges that the Claimant was improperly dismissed and seeks
his reinstatement. The Organization argues that there is no corroboration of the
allegations of Claimant's vulgar language made by Supervisor Palmer. Moreover, the
Organization contends that the Claimant testified he had been subjected to
harrassment by Carrier supervisors while on the job, which raises a question as
to the credibility of the Supervisor's allegations.
At the hearing, Supervisor Palmer testified that at approximately 7:30 p.m.
on February 19, 1981, he went to the area where the Claimant was building traction
motors, and he saw the Claimant "doing an unsafe feat." Palmer testified that he
told the Claimant to stop and turn. off the machine. According to the Supervisor,
Claimant then said "F--- yourself. Get out of here. Go up to
your office where you belong and leave me alone."
The Carrier argued that Claimant's refusal to obey the Supervisor's order is
insubordination. The standard accepted practice with respect to insubordination
is that the employe must obey instructions and file a grievance later if he believes
that the order he received from the supervisor was improper. Moreover, the Carrier
argues that Mr. Matlock should not have acted abusively toward his Supervisor and
that he had been warned in the past about that type of behavior.
The record shows that on December 22, 1980, a General Car Foreman, Leland R.
Smith, warned Claimant about being insubordinate and against using foul language.
It also shows that the Claimant received a 30-day deferred suspension in 1977, and he
was removed from service for rule violations from December 17, 1979, until October
30, 1980. Less than two months after returning from that long suspension, he
received the warning from General Car Foreman, Leland R. Smith.
The Board finds that it is an established principle that if an employe disagrees
with an order of a supervisor that he is to obey the instructions and grieve the
'issue later. Insubordination is a serious offense and many employes have been
removed from service for failure to comply with instructions from supervisors.
In the case at hand, Supervisor Palmer had the authority to give instructions to
Claimant and was merely acting in his rightful capacity on February 19, 1981.
Claimant should have followed those instructions without complaint or abusive
language, and if he felt that they were wrongful instructions, he should have
exercised his ability to file a grievance following that day.
The Board also finds that the orderly administration of a railroad requires
that employes treat their supervisors with some degree of respect. Using vulgar
language toward a supervisor is not appropriate behavior for employes, and
Carriers have a right to impose discipline to discourage its use.
Form 1 Award No. 9866
Page 3 Docket No. 10062
2-UP-MA-'84
The Organization argues that there are no other witnesses to the incident
and it is just the Claimant's word against his Supervisor's word. This Board finds
that it will not set aside the determination of the investigating officer who
evaluated the witnesses' testimony and found Supervisor Palmer to be the morebelievable witness. It is well settled that where the record contains substantial
evidence in support of Carrier's findings and there is no showing of arbitrary
action, the Board will not weigh the conflicting evidence and substitute its judgment
for that of the trier of facts. The Board finds that in addition to the insubordinate
behavior of the Claimant, Claimant also engaged in abusive and vulgar language
toward his Supervisor. That is also a serious offense which can warrant discharge
in some instances.
Although there have been some cases where the employe who has used vulgar and
abusive language has remained in the employ of the Carrier, the Carrier, in this
case, based in part on the past record of the Claimant, has chosen to dismiss him
from service. This Board will not substitute its judgment for that of the Carrier
unless it finds the action of the Carrier to be arbitrary or unreasonable.
There is no evidence that the action of the Carrier in this case has been
arbitrary or unreasonable. There is sufficient evidence of several rule violations
on the part of the Claimant and documentary evidence of previous disciplinary action
taken toward the Claimant. The Organization has requested leniency in this case.
The Carrier has carefully evaluated the Claimant and his behavior and the Claimant's
past discipline record and a decision was made by the Carrier not to reinstate the
Claimant due to his undesirable behavior and his failure to attempt to correct it.
This Board will not substitute its judgment for that of the Carrier.
A W A R D
Claim denied.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Second Division
Attest:
sso
Nancy 0e-;0015-ver - Executive Secretary
Dated at Chicago, Illinois, this 11th day of April, 1984.