Form 1 NATIONAL RAILROAD ADJUSTMENT BOARD Award No. 12454
SECOND DIVISION Docket No. 12381
92-2-91-2-174
The Second Division consisted of the regular members and in
addition Referee Martin H. Malin when award was rendered.
(International Brotherhood of Firemen & Oilers
PARTIES TO DISPUTE:
(The Denver and Rio Grande Western Railroad Company
STATEMENT OF CLAIM:
1. That in violation of the current Agreement, Laborer
R.
Duran,
Grand Junction, Colorado, was unfairly dismissed from service of the Denver
and
Rio
Grande Western Railroad Company effective February 13, 1991.
2. That accordingly, The Denver and Rio Grande Western Railroad
Company be ordered to make Mr. Duran whole by restoring him to service with
seniority rights, vacation rights and all other benefits that are a condition
of employment, unimpaired, with compensation for all lost time plus 6% annual
interest; with reimbursement of all losses sustained account loss of coverage
under Health and Welfare and Life Insurance Agreements during the time held
out of service, the mark removed from his record and reimbursement of all lump
sum payments and/or back pay as a result of settlement of Articles contained
in the Organization's Section 6 Notice dated May 27, 1988. (Mr. Duran was
unilaterally reinstated on May 1, 1991).
FINDINGS:
The Second Division of the Adjustment Board upon the whole record and.
all the evidence, finds that:
The carrier or carriers and the employe or employes involved in this
dispute are respectively carrier and employes within the meaning of the
Railway Labor Act as approved June 21, 1934.
This Division of the Adjustment Board has jurisdiction over the
dispute involved herein.
Parties to said dispute waived right of appearance at hearing thereon.
Claimant was dismissed for allegedly forging his supervisor's
signature on insurance claim forms on July 18, 1990, and January 15, 1991.
Both forms were from American Health and Life Insurance Company. One is
titled, "Progress Report for Disability Benefits;" the other is titled,
"Progress Report for Disability Benefits Creditor Insurance." Each form has .a
section entitled, "Statement of Employer," which asks for the employee's name,
dates away from work, original date of employment, whether disability was due
to a reoccurrence of an illness, and whether disability was due to employment.
On each form, Claimant filled in their information and printed the name of his
foreman.
Form 1 Award No. 12454
Page 2 Docket No. 12381
92-2-91-2-174
At the Investigation, Carrier presented a written statement from
Claimant's doctor's medical records and disability clerk. The clerk's state
ment indicated that she had been filling out these insurance claim forms for
Claimant on a routine basis since January or February 1990. During the week
of January 23, 1991, she noticed that a recent letter from Carrier to the
doctor indicated that Claimant had been performing all of his job duties for
quite sometime. The clerk recalled completing an insurance form the prior
day, retrieved the form and compared it to the letter. Observing what she
believed to be a contradiction between the employer information on the claim
form and the letter, the clerk telephoned Claimant's foreman. The clerk did
not testify at the Investigation.
Claimant's foreman testified at the Investigation. He identified the
two claim forms, stated that although his name was written on the forms, he
had not signed them, and further stated that he had not authorized Claimant to
complete the forms or sign his name. Claimant admitted filling in the form
and "falsifying" his foreman's signature on the form. When asked to explain
his actions, he stated:
"No, sir, there was never a reason, one that I can
come up with today, no sir, I can't. I can come up
with a hundred excuses but I won't use none. It was
never intended to harm anybody, it was never intended
to create no problems. I feel very bad for what
happened, there's no excuse. I personally, at the
time, I didn't think it was wrong at the time. This
past week I've talked to a lot of people, professional people, they've explained to me what could
have happened. They've also explained that the fact
that I didn't forge his name is not all that bad,
even though I did put his name is bad enough. It's
not my nature to do this kind of thing. I'm not
denying anything that I've done, there's no reason
for doing it other than I didn't think it was wrong
at the time that I done it."
The Organization contends that Claimant was denied a fair Hearing
because he was unable to cross-examine the medical records clerk. In the
Organization's view, reliance on the clerk's written statement was improper.
The Organization further argues that Carrier failed to prove that
Claimant intended to defraud Carrier or the insurance company. The Organization observes that the forms were for private insurance policies which
Claimant had purchased independently of his employment and maintains that the
insurance company was aware that Claimant was enrolled in Carrier's wage continuation program and did not lose any pay due to his injury, and that Claimant was entitled to the insurance benefits under the terms of his policies.
The Organization contends that completion of the employer's part of the claim
Form 1 Award No. 12454
Page 3 Docket No.
12381
92-2-91-2-174
forms was a formality which
had been handled routinely for many months and
that Claimant printed his foreman's name when he was unable to locate the
foreman to secure his signature. The Organization argues that under the terms
of the insurance policies, Claimant would have been entitled to the benefits
regardless of whether the employer portion of the form had been completed.
Carrier argues that the use of the clerk's written statement was
proper. Carrier observes that it had no power to subpoena the clerk, who was
not a Carrier employee, to testify at the Investigation.
Carrier contends that much of the foundation for the Organization's
argument that Claimant did not intend to falsify the insurance forms lies
outside the record of the Investigation and cannot be considered by this
Board. Carrier argues that Claimant admitted, at the Investigation, that he
falsified his foreman's signature and that this admission coupled with the
other evidence provides ample proof of the offense with which Claimant was
charged.
Carrier characterizes whether Claimant gained anything by falsifying
his foreman's signature or was entitled to the insurance benefits anyway as a
matter between Claimant and his insurance company. Carrier observes, however,
that the language on the insurance forms and Claimant's conduct suggest that
Claimant believed that he would not receive the insurance benefits if he did
not misrepresent that he was completely out of service, even though he was
working in a light duty status and performing almost all of his regular job
duties.
Carrier contends that the offense of dishonesty is so serious that
the punishment given was not arbitrary and capricious, particularly in light
of Carrier's unilateral reinstatement of Claimant. Carrier further argues
that Claimant is not entitled to interest or lost health and life benefits as
these are not provided for in the Agreement.
We find the Organization's objection to the medical records clerk's
written statement unpersuasive. The clerk was not an employee of the Carrier
and it is well established that the use of written statements by such individuals who cannot be compelled to testify in an investigation is proper.
See, e.g., Third Division Award 25411.
Carrier and the Organization, in their Submissions, make numerous
assertions regarding Claimant's intent in writing his foreman's name on the
insurance forms. The record developed at the Investigation, however, contains
very little evidence regarding Claimant's intent. Claimant admitted that he
wrote his foreman's name on the forms but disclaimed any intent or belief at
the time that doing so was improper. The medical records clerk indicated in
her statement that completion of the forms was routine. Carrier speculates,
based on the language on the forms, that Claimant sought to gain an advantage
with the insurance company by completing the employer's portion himself and
feared that submitting it to his foreman for completion and signature would
prejudice his receipt of insurance benefits. There is, however, no evidence
in the record of such a motive.
Form 1 Award No. 12454
Page 4 Docket No. 12381
92-2-91-2-174
It is also true that Claimant, who chose to proceed with the Investigation without representation, did not develop any evidence that would indicate that the insurance company was aware of Claimant's enrollment in the
wage continuation plan and found Claimant entitled to benefits regardless of
his wage continuation. The burden of proof, however, is on Carrier. One of
the elements that Carrier must_prove is that Claimant intended to defraud. In
the absence of such intent, Claimant's actions are the product of honest mistake. See Second Division Award 8659.
The essence of Claimant's testimony was that his actions were the
product of an honest mistake. Carrier introduced no evidence to the contrary.
Carrier's speculations cannot substitute for the substantial evidence required
to support the imposition of discipline. The discipline must be set aside.
We emphasize that we do not hold that Claimant's discipline must be
rescinded merely because Claimant denied intentional wrong-doing. Rather, the
discipline must be rescinded because Carrier failed to offer substantial evidence, either direct or circumstantial, that Claimant acted with fraudulent
intent.
Carrier must rescind Claimant's discipline and compensate Claimant
for his lost wages. Claimant is not entitled to damages, such as interest,
which are not provided for in the Agreement. See, e.g., Third Division Award
21426; Second Division Award 11769; Second Division Award 11971.
A W A R D
Claim sustained in accordance with the Findings.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Second Division
Attest:
Nancy J.
W-
Executive Secretary
Dated at Chicago, Illinois, this 14th day of October 1992.
CARRIER MEMBERS' DISSENT
TO
AWARD 12454s DOCKET 12381
(Referee Malin)
The only explanation for the disposition made in this case is
that it was rendered by a referee new to the arbitration process iii
this industry who admittedly relied on argument made outside the
record. However, while such may tend to explain this referee's
action, such does not justify that this decision effectively
exonerates an individual who frankly admitted that he did falsify
his foreman's signature.
Claimant had been off duty due to an injury and returned to
active duty on July 23, 1990. Claimant lost no compensation during
the period he was off duty. However, beginning in January of 1990,
Claimant began to process insurance forms through his doctor for
payment under a policy with American Health and Life Insurance
Company. These forms required certification by his employer that
he was unable to work which were then completed and processed
through his doctor. This continued until January of 1991 or six
month after Claimant returned to active duty. When the Carrier
investigated, it found that the Claimant had inserted his
supervisor's signature in processing these insurance forms.
The charge made against Claimant was that he was dishonest by
"falsifying signature of Carrier Official Barry L. Evans on
insurance claim forms..." In the investigation Claimant testified
as follows:
"Q. Mr. Duran, at this time I would like for you to
review Exhibit B and C. Mr. Duran, in reviewing Exhibit
B and C did you fill in the spaces and falsify Barmy L.
Evans signature on American Health and Life Insurance
claim forms in the space designated 'Statement of
Employer - to be completed and signed by employer'?
A. Yes, I did."
"I realize today that it is wrong. I didn't think at the
time that I done it that it was, I knew it wasn't right
_but I didn't think it was that wrong when I done it. "
(Emphasis added)
Claimant's admission, upheld by this Majority, should have ended
the matter.
Third Division Award 28484:
"Where, as here, there is an admission of guilt, there
is no need for further proof."
Instead, after properly noting that arguments about Claimant's
intent were raised in the Submission to this Board, the Majority
then states at page 3:
"The record developed at the Investigation, however,
contains very little evidence regarding Claimant's
intent."
Obviously, to argue intent presupposes an admission to the
charge. And Claimant and his organization, at the Investigation,
were attempting to disprove the charge. Further, to argue intent
is an argument in mitigation for the penalty assessed. It has
nothing to do with the establishment of guilt in this forum.
The Majority's statements that:
" ..Carrier must prove... that Claimant intended to
defraud"
"...Carrier failed to offer substantial evidence...
that Claimant acted with fraudulent intent"
finds Claimant not guilty of a charge that was never made. They
also find Carrier deficient in substantiating something that had
nothing to do with the charge.
Even when consideration is given to Claimant's 24 years of
service and prior clean discipline record, a 2 1/2 month suspension
for "falsifying signature of Carrier Officer..." is neither
excessive nor arbitrary.
We Dissent.
P. V. Varga
R.
Lt'.
Hicks
(:~
U-
E. Yost
. _
W. Fin9- rhut
M. C. Lesnik
NO*