NATIONAL RAILROAD ADJUSTMENT BOARD
THIRD DIVISION
BROTHERHOOD OF RAILWAY AND STEAMSHIP CLERKS, FREIGHT HANDLERS, EXPRESS AND STATION EMPLOYES
STATEMENT Or CLAIM: Claim of the General Committee of the Brotherhood of Railway and Steamship Clerks, Freight Handlers, Express and Station Employes on the New York Central Railroad, Lines West, that the Carrier violated the Clerks' Agreement.
1. When on February 1st, 1948 the Carrier removed the records and work performed by employees in the Auditor of Passenger Accounts Office coming within the scope of our agreement and assigned such work to Traveling Auditors, Payroll Inspectors, etc., who are not covered by our agreement, for the purpose of preparing a study in a rate increase request, which similar studies had previously been made by employees covered by our agreement in the Auditor of Passenger Accounts Office on an overtime basis, and
EMPLOYES' STATEMENT OF FACTS: For the use of our Traffic Department in connection with a passenger fare study, our Auditor of Passenger Accounts, Mr. Maurice, was instructed to prepare a statement for the month of November, 1947, showing information for all classes of passenger travel (namely, local, home interline and foreign interline) the number of tickets, class, passenger miles and revenue, grouped in fifty mile blocks, each class to be further separated as between tickets good in coaches and pullman cars and one-way and round-trip, also intro-state and inter-state.
In order to prepare this statement, is was ne°essary for the employees to examine the monthly reports of all Agents and foreign road interline reports, which reports- supply the information with respect to the number of tickets, class, passenger miles and revenue, grouped in fifty mile blocks, and information with respect to the separation as between tickets good in coaches and pullman cars and one-way and round-trip tickets, also intro-state and inter-state tickets, which identification of each separation shown in the Agents' reports as enumerated above is covered by a numeral block system to identify the mileage used and a code number system to identify the classification of the kind of tickets sold, as per Exhibits No. 1 and No. 2 herewith attached, which block and code number systems were prepared for the use of the study by the auditor of Passenger Accounts Office in 1942 and which identical instructions had been issued by the Comptroller's Office in this particular study.
mile and average revenue per passenger, both interstate and intrastate. These data were further broken down to show coach, unrestricted, one way, round trip and various fare classifications.
It is not disputed that on previous occasions the only ones of record, when somewhat similar reports were required, the work was done by the clerical forces. There were three such reports, in 1938, 1939 and 1942. The Carrier maintains that the 1947 report, dealt with here, was more comprehensive than the others and more complicated. The record shows that it contained 299 pages and was completed in 9 weeks whereas the 1942 report contained 72 pages and required 17 weeks for completion.
The Carrier assigned the responsibility for organizing the report, writing the instructions, setting up the coding procedure and supervising it to a senior Traveling Auditor. The coding work was performed, under his direction, by other Traveling Auditors. These facts are not in dispute.
It is about the coding work that the dispute arises. All of the other work in connection with the report appears to have been done by the clerical forces. It is not disputed that they did all of the work in connection with the previous reports, including such coding as was done.
We conclude that past practice brings this special work within the scope of the Agreement. The Carrier obviously made or concurred in that practice.
'The question before us is whether the Carrier had a right, under the circumstances of past performance on such projects, to remove this coding work from under the Agreement and direct its accomplishment by Traveling Auditors even if the project was more comprehensive and more complicated than the others. We think not, in the light of recorded past practice. The Carrier, of course, has the responsibility for doing its work and getting its work done as efficiently and economically as possible. There is no showing here, however, that an effort was made to determine whether the clerical forces could do the more complex coding or learn to do it proficiently and satisfactorily if given the same opportunity and instructions that were given to those who did this special coding. If that had been done and they had failed to meet the requirements, there can be little doubt of the Carrier's right to take such steps as were necessary to get the work done promptly and accurately.
Having brought this work under the Agreement by past practice numerous Awards sustain the Claimants' position, among them Awards 631, 751, 1209, 3191, 3360 and 3371. We also have examined Awards cited by the Carrier: 1802, 2013, 3003, 3584. None of these Awards deals with the situation here in which, by past practice without exception so far as the record shows, clerical forces did all of the similar work that the Carrier previously required.
The claim is for reimbursement to William R. Weddigan and 50 other employes for a total of 6,000 hours at overtime rate of pay. No details appear in the record. The Carrier states that "the actual time listed by the Traveling Auditors amounted to 2,792 hours." Claimant Clerks admit their estimate may be excessive. They worked no overtime.
FINDINGS: The Third Division of the Adjustment Board, upon the whole record and all the evidence, finds and holds
That the Carrier and the Employes involved in this dispute are respectively carrier and employes within the meaning of the Railway Labor Act, as approved June 21, 1934; 4642-11 30'8
That this Division of the Adjustment Board has jurisdiction over the dispute involved herein; and
Claim allowed, on pro rata basis, to extent of 2,792 hours, less time actually consumed, if included in the 2,792 hours, by Traveling Auditors in writing the instructions for the organization of the project and actual installation of the system of coding as distinguished from performing any of the coding work.