THE NEW YORK CENTRAL RAILROAD COMPANY
(EASTERN DISTRICT, BOSTON AND ALBANY DIVISION)
OPINION OF BOARD: Claimant was dismissed for insubordination on December 11, 1961, but was restored to service on March 22, 1962, . without prejudice to the rights of the Claimant and/or the Organization to further progress, [claims] for all wage and other losses sustained . . " during the period he was held out of service. (Interpolation ours.)
Thus those portions of the claim in conflict with the foregoing need not be decided nor is it necessary to consider claims numbered (3), (4) and (5) for the reason that no losses thereunder have been shown. (Award 10405.)
The Claim here is for compensation requested in Part (2) of the Statement of Claim for the period December 11, 1961 to and including March 21, 1962.
The sole issue is whether Carrier was justified in dismissing Claimant from service for insubordination following his repeated refusals to sign the following portion of a medical examination report form:
On January 14, 1960, Claimant was injured on the job and did not return to work until February 26. On that date he was given a physical examination and was found acceptable for temporary employment pending approval by the Medical Director. The latter gave his approval on March 11 with a re-examination for "re-check" to be given in February of 1961. Claimant signed this Examination Order Form in the required places.
Meanwhile Claimant had enlisted the services of an attorney who filed a suit for damages against the Carrier based upon injuries sustained by Claimant on January 14, 1960. This suit was pending at all times during the course of events hereinafter described. 11172-3 158
The dispute arose in May, 1961, when the Carrier notified Claimant through his immediate superior, Agent Smith, that he would have to take the "re-check" physical examination. Claimant requested a hearing on grounds (a) that under the agreement (Memo. April 1, 1961) it was not "apparent" that an examination was necessary; and (b) that it was improper to require him to sign the medical report form in blank before he was examined. The report of this hearing merely sets forth Claimant's objections. It makes no recommendations for disciplinary or other action. Claimant did, however, report for the physical examination which was not given because he refused to sign the form. No charges were filed against Claimant at that time.
In September, 1961, another hearing on a charge of insubordination was conducted following Claimant's refusal, (on advice of counsel not to sign "anything"), to sign Part 3 of the form at the request of Agent Smith. No disciplinary action was taken as a result of this hearing nor apparently was any decision rendered on the charge of insubordination.
Finally, on December 4, 1961, a hearing was held on a charge of insubordination for Claimant's refusal to sign Part 3, (again on advice of counsel), after having been examined by a physician on November 16. As a result, the disciplinary action complained of was imposed on December 11, 1961.
Insubordination is a serious offense in this industry and often results in severe punishment-dismissal from service and loss of valuable seniority and other rights. The Board, therefore, has a duty to review the record with great care to make sure that one charged with the offense has been afforded due process according to those provisions of the agreement designed to insure a fair and impartial adjudication of the charge. We also must decide whether the discipline imposed was justified in terms of the offense found to have been committed.
Review of the evidence of record here has created substantial doubt that the discipline finally imposed was justified in view of the way in which the handling of the case on the property was bungled. The Board is, as always, reluctant to interfere with the undisputed right of a Carrier to assess and administer discipline. Here, however, the record shows a consistent pattern of errors of omission and commission on the part of the Carrier substantial enough to support Petitioner's allegation that Claimant should not have been dismissed from service on December 11, 1961.
The first of these errors occurred in May, 1961, when Claimant questioned Carrier's right to re-examine him, and was granted a hearing under the discipline rule (Rule 43). The report of that hearing is in evidence. It is nothing more than a mere recital of Claimant's objections. No recommendations were made; no warning was given; no further action was suggested. When Claimant reported for the physical examination, he refused to sign the examination report. The physician did not, therefore, examine him, but no charge of insubordination was preferred nor was any other disciplinary action taken.
Not until September, 1961, nearly four months after the first incident, was another attempt made to obtain Claimant's signature on the report form. This time the request was made by Agent Smith, Claimant's immediate superior, in the presence of witnesses. Again a earing was 11172-4 159
held-this time on a charge of insubordination. No decision was rendered; no discipline was assessed. The record is completely devoid of any reasons why no decision was handed down, despite the fact that Carrier must have known that Rule 43(b) requires such action within seven days after the hearing has terminated. This Board has held that failure to do so amounts to exoneration of the accused. (Award 2590; Blake.) We agree.
At this juncture, then, Claimant could reasonably have relied on what had transpired as permission to continue to refuse to sign the form. Yet when he was requested to do so by the examining physician two months later in November, and refused, again he was charged, tried, and, this time, convicted of insubordination.
The Board is of the opinion that these procedural errors are sufficient to set aside the discipline of dismissal from service but there are other mitigating elements present which augment our conclusion. This Claimant had been in the Carrier's service for some twenty (20) years. There is no showing that he had ever been insubordinate or a trouble-maker during this entire period of service. His repeated refusal to sign Part 3 of the form was obviously motivated not by a desire to defy authority but by fear that his rights under the pending suit might be jeopardized, relying fully on the advice of his attorney. If, as the Carrier asserts, the sole purpose of requiring his signature was to identify Claimant as the person examined, he and his representative offered to comply by furnishing other proof of identity. What Claimant clearly wanted to avoid was supplying evidence which he thought, rightly or wrongly, might be used against him in the future. Significantly, however, he at no time refused to take the physical examination when ordered to do so. The Board believes that within the context of the peculiar circumstances of this case, Claimant's fears were neither unreasonable nor unfounded. We further believe that these considerations were not given sufficient weight when dismissal from service was deemed an appropriate punishment.
In view of the foregoing, the Board concludes that the discipline imposed was not justified and that the claim, as modified herein, should be allowed.
FINDINGS: The Third Division of the Adjustment Board, upon the whole record and all the evidence, finds and holds:
That the Carrier and the Employes involved in this dispute are respectively Carrier and Employes within the meaning of the Railway Labor Act, as approved June 21, 1934;
That this Division of the Adjustment Board has jurisdiction over the dispute involved herein; and