PARTIES TO DISPUTE:

TRANSPORTATION-COMMUNICATION EMPLOYEES UNION

(Formerly The Order of Railroad Telegraphers)


GULF, COLORADO AND SANTA FE RAILWAY COMPANY

STATEMENT OF CLAIM: Claim of the General Committee of The Order of Railroad Telegraphers on the Gulf, Colorado and Santa Fe Railway, that:


1. Carrier violated the Agreement between the parties when it changed the rest days of the Agency Positions at Marietta and Dougherty, Oklahoma, without a service requirement.




EMPLOYES' STATEMENT OF FACTS: An Agreement between the parties bearing effective date of June 1, 1951, is in evidence.


At Marietta, Oklahoma, the Carrier maintains a station at which it employs an Agent covered by the Agreement. Prior to May 31, 1960, his assigned hours and rest days were as follows:



At Dougherty, Oklahoma, the Carrier maintains a station at which it employs an Agent covered by the Agreement. Prior to May 31, 1960, his assigned hours and rest days were as follows:



Service was required on these two positions seven days each week and rest day relief work was performed by the incumbent of a regular rest day relief position.



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Since the circumstances surrounding the change in rest days that was the subject of the claim that arose on the respondent Carrier's property and was denied by the Third Division in its Award No. 6384 were somewhat similar in nature to those in the instant dispute, the Board's attention is directed to the "Opinion of Board" in Third Division Award No. 6384 which reads in part as follows:



In conclusion, the Carrier respectfully reasserts that for the reasons hereinabove set forth, the Employes' claim in the instant dispute is entirely without merit or support under the governing agreement rules and should be denied in its entirety.

OPINION OF BOARD: The question at issue is whether Carrier breached the Agreement by changing the agents' rest days at its Marietta Station from
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Saturday and Sunday to Thursday and Friday and at its Dougherty Station from Thursday and Friday to Saturday and Sunday. The positions are sevenday positions and both are manned on their respective rest days by the same employe, J. R. Snow.


Article III, Section 17, is the controlling provision of the Agreement and, in pertinent part, provides that established rest days ". . may be changed to meet service requirements . . . ." The critical issue therefore is whether or not those rest day changes were made to meet "service requirements."


The record indicates that the changes were based on management's evaluation of a report from the Assistant General Freight Agent for the Santa Fe Railway Company at Oklahoma City. That report states that a Mr. Cliff Ruhrup of Dolese Company, Carrier's principal shipper at Dougherty, had complained that whereas service was fine when the regular agent was on duty, "things went to pot" on Thursday and Friday, his rest days. According to the report, Ruhrup also pointed out that Thursday and Friday are heavy loading days and wondered if there was any chance of having the regular agent work straight through from Monday to Friday and then take his days off Saturday and Sunday.


While Carrier would have been on firmer ground if it had introduced into the record a direct statement by an official of the customer, the Assistant General Freight Agent's report is undisputed and no circumstances have been brought to our attention that tend to disprove or detract from it in any material respect. There is no evidence of bad faith on Carrier's part or of an improper attempt to avoid its commitments under the Agreement.


It certainly is realistic and sound business practice under the circumstances of this case for Carrier to seek to satisfy a shipper and, in its judgment, improve efficiency by making rest day changes. We are satisfied that these changes were put into effect to meet "service requirements" and will deny the claim.


FINDINGS: The Third Division of the Adjustment Board, upon the whole record and all the evidence, finds and holds:




That the Carrier and the Employes involved in this dispute are respectively Carrier and Employes within the meaning of the Railway Labor Act, as approved June 21, 1934;


That this Division of the Adjustment Board has jurisdiction over the dispute involved herein; and











Dated at Chicago, Illinois, this 28th day of October 1965.