NATIONAL RAILROAD ADJUSTMENT HOARD
THIRD DIVISION Docket Number CL-21218
Irwin M. Lieberman, Referee
(Brotherhood of Railway, Airline and
Steamship Clerks, Freight Handlers,
PARTIES TO DISPUTE: ( Egress and Station Employee
(Grand Trunk Western Railroad Company
STATEMEN T OF CLAIM: Claim of the System Committee of the Brotherhood
(GL-7876) that:
(1) Carrier violated the Agreement between the parties when it
removed Mrs. A. Williams from the Building Janitor assignment without just
and sufficient cause, and disciplined her without benefit of a formal
hearing.
(2) Carrier shall compensate Mrs. William for all wages and
other losses sustained account of leer removal from the assignment.
OPINION OF BOARD: Claimant was hired by Carrier on September 25, 1969.
She worked as a Crossiagtman until May 4, 1971 when
she bid on and received a position as Janitor in the Transportation Department, which she held until
March 20 to May 14, 1973. On August
8,
1973, she was the successful bidder
on a position as Tower-Clerk/Pay Clerk which she held until March 8, 1974.
On that date, due to a force reduction, she exercised her seniority rights
and went back to a position as Janitor on the 2nd Floor of the building.
On March 15, 1974, after five days of work as a Janitor, Claimant received
a letter from the Trainmaater which provided:
"This is to advise, that you have been disqualified as a
Building Janitor in the Pontiac Terminal, due to poor
workmanship.
Your name has been placed at the bottom of the Clerks
Furlough Board, but you will not be called for a Building
Janitors p>eition, due to disqualification. You may be
called for other work in PVntiac, when vacancies occur."
On March 15, 1974 Petitioner submitted a Claim on behalf of Claimant alleging violation of Rule 26 a
Rule
34).
It is noted that in the course of the handling on the property
Carrier agreed, without prejudice to its position, to permit Claimant to
bid on a Janitor's position, which she did successfully on August 22, 1974;
she was not called for any work prior to that time, based on her position
on the furlough list.
Award Number 21093 Page 2
Docket Number CL-21218
The most relevant rules cited by the parties in this dispute provide as follows:
"RULE 8 -- TIYM IN WHICH TO QUALIY!
(a). Employees entitled to bulletined positions or
exercising displacement rights will be allowed thirty
(30)
working days in which to qualify, and failing,
shall retain all their seniority rights and may bid
on any bulletined positions but may not displace
am
regularly assigned employee except that an employee
who fails to quality on a temporary vacancy may immediately return to his regular position.
(b) When it is definitely determined, through hearing
if desired, that the employee cannot qualify, he may
be removed before the expiration of thirty
(30)
working
days.
(c) Employees will be given full cooperation of department heads and others in their efforts to qual
RULE 25 -- ADVICE OF CAUSE
An employee, charged with an offense, shall be furnished
with a letter stating the precise charge at the time the
charge is made.
RULE 26 -- INVFSTIt3ATIOlf
An employee who has been in the service more than sixty
(60) days or whose application has been formally approved
shall not be disciplined or dismissed without investigation.
He may, however, be held out of service pending such investigation. The investigation shall be held
(10) days of the date when charged with the offense or
held from service. A decision will be rendered within ten
(10) d4,°s after completion of investigation.
RULE
34
-- GRIUANCES
An employee who considers himself unjustly treated, otherwise than covered by these rules, shall hav
of investigation, appeal and representation as provided in
Rules 26, 27, 28,
31
and
32,
if written request which sets
forth the employee's complaint is made to his immediate
superior within sixty (60) days of cause of complaint."
Award Number 21093 Page
3
Docket Number CL-21218
The principal thrust of Petitioner's position is that Carrier improperly used the techniques of disq
This was patently improper since Claimant was thus deprived of due process.
Additionally, it is argued that Claimant's two years of service as a janitor previously did not requ
It is also argued that she wasn't allowed a reasonable period in which to
qualify
and was not given the cooperation required by the Rule. Finally,
it is asserted that the evidence did not support Carrier's conclusion that
Claimant was unqualified: Petitioner also notes that it had been the practice on this property not t
who went back to a position on which they had previously qualified.
Carrier contends, inter &lisp that no hearing was required prior
to the disqualification of Claimant. It is argued further that Rule 26 is
not applicable to this dispute since Claimant was neither disciplined nor
dismissed. Most sigaificantlyi Carrier insists that Rule
8
is clear and
unambiguous on its face and applies to all employes each time an employs
receives a bulletined position or exercises seniority. Further, Carrier
argues that the record shows that Claimant did not demonstrate, within a
reasonable period, that she had the ability and qualifications required of
the position in question. Carrier cites the evidence of five supervisors
who testified at the hearing. In its submission, Carrier stated:
"Rule
8
of the Agreement makes no exceptions whatsoever
for an employee merely because such employee may have
previously held the same or a similar position. Rule
8,
by its.language, is applicable to all employees and all
bulletined positions. To uphold the employees contentions with respect to Rule
8,
would be to write new provisions into the rule and this Honorable Hoard has held
on numerous occasions that this it cannot do. Rule
8
must obviously apply to employees each time they bid or
displace onto .a position because in same cases a period
of many years could pass between the time an employee
initially held a position and the time the employee returns to such position. Thus, physical or ment
satisfactorily the duties of a position they formerly held.
In the instant case we have what appears to be a change in
the attitude of the claimant towards janitorial duties.
Whether her experience on clerical duties subsequent to
leaving a janitors position caused her to look upon janitors work as menial duties beneath her digni
what reason her performance on the janitors position
dropped so far below that expected of an employee cannot
be explained, however, the record in this case clearly
shown that her attitude and interest in her work and quality
of work as a janitor wan so bad that carrier had to disqualify her from the position.'
Award Number 21093 Page
4
Docket Number CL-21218
There is no doubt that Carrier has the right to determine an
employe's qualification, and in the absence of an arbitrary or unwarranted
conclusion, such Judgment of ability and fitness will stand. Further, in
the absence of contractual restraints, which are absent in this case, such
judgments are not restricted to the first time an employe works on a job.
However, this case is peculiar in several respects. First, what is in
question is the employe's attitude and diligence, rather than ability.
This gives rise naturally to the question of the propriety of using disqualification rather than dis
obvious to Carrier that the Claimant was in a very law skilled position
which she had previously filled successfully for two years; this too gives
cause for questioning the use of disqualification. Finally, there was no
evidence of any cooperation whatever accorded this employe, who vas at best
chagrined with having to take a lesser position once again. Further, a
five day work period,(althou.. permissible under Rule 8 (b), supra,)vaa an
extremely short period of time to determine qualification under all the
circumstances.
In this dispute, the question of whether the disqualification was
indeed a disciplinary action is a very close question, which we do not find
it necessary to resolve. We also recognize that disqualification em well
be the penalty imposed in a disciplinary matter. We find that under all
the circumstances in this dispute, the disqualification finding by Carrier
was arbitrary and capricious, and unwarranted. There was too short a
period for qualification, given the two year prior history and also no cooperation as required by Ru
the fact, was not sufficient to overcome these serious deficiencies. We
agree with the reasoning expressed in a related dispute (Award 13302) in
which we held that:
"The alarmingly swift action and precipitate decision of
the Supervisor to disqualify the Claimsat ....flies in
the face of that degree of reasonable cooperation so
apparently inherent in the language of Paragraph 2 (d).
We find further that the conduct of the Carrier in this
case amounted to an arbitrary and capricious abuse of
its pavers and as such was in violation of the spirit
and intent of the Agreement."
FINDINGS: The Third Division of the Adjustment Hoard, upon the whole record
and all the evidence, finds and holds:
That the parties waived oral hearing;
That the Carrier and the Employee involved in this dispute are
respectively Carrier and Employes within the meaning of the Railway Labor
Act, as approved June 21,
1934:
Award Number 21093 Page 5
Docket Number CL-21218
That this Division of the Adjustment Hoard has jurisdiction over
the dispute involved herein; and
' That the Agreement was violated.
A W A R D
Claim sustained.
NATIONAL RAILROAD ADJtSTID11T HOARD
By Order of Third Division
ATTEST:~'~
~/L~!~
Executive Secretary
Dated at Chicago, Illinois, this 14th day of June 1976.