NATIONAL RAILROAD ADJUSTMENT BOARD
THIRD DIVISION Docket Number CL-21128
Frederick R. Blackwell, Referee
(Brotherhood of Railway, Airline and Steamship Clerks,
( Freight Handlers, Express and Station Employes
PARTIES TO DISPUTE:
(Burlington Northern Inc.
STATEMENT OF CLAIM: Claim of the System Committee of the Brotherhood (GL7800) that:
1. Carrier violated and continues to violate the rules of the
Clerks' Agreement when it disqualified Mr. Roy T. Briggs from the position
of Chief Clerk, Machine Room, Everett, Washington.
2. Carrier shall now be required to restore Mr. Roy T. Briggs
to the position of Chief Clerk in the Machine Room, Everett, Washington, and
reimburse him for any and all lose of compensation incurred from date of his
disqualification, November 30, 1973.
3. Such compensation shall be adjusted by 87. interest per annum,
compounded daily.
OPINION OF BOARD: On October 30, 1973, the Claimant was placed on the posi
tion of chief Clerk, Machine Room, Everett, Washington, by
virtue of his statue as the senior bidder on the position. On November 30,
1973, his immediate supervisor, Assistant Terminal Agent Barr, gave him a let
ter which disqualified him from the position of Chief Clerk at the close of
that day's business. Following a hearing, held pursuant to the Claimant's re- .
quest under Rule 58 (unjust treatment), the Superintendent rendered a decision
affirming the disqualification.
The parties' Submissions on the Employes' appeal of the Superintendent's decision join issue on the
raise procedural objections. The procedural objections are noted and treated
as follows:
1. The Carrier asserts that the claim is barred from Board consideration because the Employes failed
The appeals procedure asserted by the Carrier to be applicable to this case is
treated in Carrier letters to the Employes' representative dated May 5, 1970
and January 2, 1974. The May 5 letter refers to "claims resulting from disciplinary action." The Jan
as follows:
"Appeal in Discipline Cases
With respect to discipline cases the initial appeal from
decision will be to the employing officer designated above.
The intermediate appeal wi 1 e to the Regional Assistant
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Docket Number CL-21128
Vice President of Operations except as otherwise stated
below:"
The above quoted procedure was not followed in this case, so the question
is whether such procedure is applicable to a disqualification case. The Carrier's contention is that
Rule 58 (unjust treatment), and since Rule 58 affords the same right of investigation and appeal as
the appeal of a decision resulting from a Rule 58 hearing is governed by the
appeal procedures established for discipline cases under Rule 56. Examination of this contention rev
after ixiitial decision to the next higher officer and thereafter "in the regular order of successio
and therefore omits the steps of the "regular order of succession." The
omitted part of the procedure, which
is
the part in dispute here,
is
established by conference and correspondence of the parties and thus the Carrier's
correspondence on the disputed procedure is pertinent. Such correspondence,
in speaking solely of discipline cases and in making no reference at all to
unjust treatment cases, fails to reflect any intent whatever that unjust treatment cases were intend
correspondence reflects that discipline cases were the only cases contemplated
by the subject procedures. Moreover, absent a clear contra statement of intent in the Carrier's corr
56 does not automatically place an unjust treatment case under appeals procedures
which refer only to discipline cases. Such a result is strongly negated by the
fact that the substantive differences between the two kinds of cases are Significant and self-eviden
the tern "discipline" does not render it synonymous with the term "unjust treatment." In these circu
of the cross-reference from Rule 58 to Rule 56 cannot be accepted, particularly
since, as previously noted, the disputed procedures have been established by
conference and correspondence between the parties and not by the Rules themselves.
2. The Employes object to the consideration of the Section 6 Notices
and arguments thereon set out in the Carrier's Submission on the ground that
such notices and arguments were not handled on the property. This objection is
supported by the record and it is therefore sustained.
3. The Employee also assert that a fair and impartial hearing was
denied the Claimant, because (a) the letter of disqualification failed to include the cause therefor
thus he should have been but was not allowed to offer his case in chronological
order.
In considering foregoing (a) it is noted that, although Rule 12 (c)
required the Carrier to provide a written statement of the cause for a disqualification action, the
of the Carrier's reasons for a disqualification action so that he may have adequate
information on
which to determine his response thereto. Where the written statement of the cause has not been p
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Docket Number CL-21128
objection thereto is before or at the hearing so that the Carrier has timely
opportunity to provide the statement. However, the record does not reflect
that timely objection was made before or at the hearing and therefore, under
numerous prior authorities, the objection cannot be considered an appeal. As
regards objection (b), even though the hearing was held at the Claimant's request, the Carrier had t
to justify and explain its disqualification action of November 30, 1973; there
was thus no impropriety in the order of the evidence. Additionally, the Claimant's defensive and aff
from the hearing officer and thus the record does not support this objection.
The merits of this dispute hinge on whether the Carrier's disqualification action violated Bile
"Rule 12. FAILURIS TO QUALIFY
A. Employes awarded bulletined positions, or employes
securing positions through exercise of seniority, will
not be disqualified for lack of fitness and ability to
do such work after a period of thirty (30) working days
thereon. Such employes will be given reasonable opportunity to qualify during such period.
The Employes concede that an employs may be disqualified under the above rile
for lack of fitness and ability during a thirty working day period, but they
contend that the Carrier violated the underlined rule provision which states
that an employe will be "given, reasonable opportunity to qualify during such
period." The specifics underlying this basic contention are that: (a) the
Claimant had the fitness and ability required by the duties of the position;
(b) the Claimant was not given proper cooperation, assistance and guidance in
a friendly atmosphere during the relevant period and was not given a proper
work place or properly equipped with a phone, desk, etc.; and (c) the Claimant
was discriminated against by, and made the victim of a set-up by his immediate
supervisor in regard to the disqualification.
The bulletin advertising the Chief Clerk position contained a description of duties which referr
to supervise data reporting." The term Compass (hereafter Compass or Compass
procedures), which embraces the SPINS and ISO part of the system, is the acronym
for "Complete Operating Movement Processing and Service System." The Compass
procedures integrated into one uniform system many different functions such as
the report of a car's location in a yard by track. Compass requires an employe
to have knowledge of up to as many as 100 procedures and upon its installation
in the Carrier's yard offices, the employes potentially involved with the system attended mandatory
the system.
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Docket Number CL-21126
At the hearing the supervisor who disqualified the Claimant, Mr.
C. A. Barr, Assistant Terminal Agent, testified that he informed the Claimant on October 29, 1973 th
".
. everything we do in a Yard Office involves COMPASS,
therefore, COMPASS knowledge was an absolute requirement
to supervise and police reportings."
Mr. Barr further stated that he gave written instructions to the Claimant in
four instances, on October 30, November 1, 6, and 19, and that, although only
a few Compass procedures were covered by the instructions, the Claimant's
errors and inadequate implementation of the instructions evidenced his lack
of knowledge about Compass as well as his inability to function as supervisor
over clerks working with Compass. These instructions, containing thereon Mr.
Barr's contemporaneous handwritten notes of the errors, were entered as Carrier exhibits in the hear
Seven members of the clerical force who worked with the Compass
procedures testified in the Claimant's behalf. Their testimony indicated that
they felt the Claimant made good progress in the time he was allowed to remain
on the position, that the Claimant received no meaningful help from supervision,
that no one in the Machine Room could have performed the written instructions
issued by Mr. Barr, that the Claimant was discriminated against because the
present occupant of the position is receiving help of a kind not received by
the Claimant, and that he did not have a proper work space and equipment.
The chief points in the Claimant's testimony about the disqualification are reflected in the followi
testimony at the hearing:
Claimant's testimony about the written instructions
"Q. Mr. Barr in his statement states that on October 30, he
instructed you on the different procedures and the ten
items that he requested you to perform on your duties,
is that correct?
A. No that is not correct. I was issued a letter of the
assigned duties and as near as I can recall, the words
used were, 'Here is a list of duties that I want you to
start on', and had a sheet of paper with ten items listed
on this page. There was no conversation as to what procedure I might use or any help or advice as to
might look up these different inquiries which he requested
and I went on my own and through talking to the clerks
working in the Machine Room, I accomplished the inquiries
by contacting one clerk and she advised me as to what
COMPASS books I might find these procedures in and together
we went over and looked up these --ocedures for these ,
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Docket Number CL-21128
inquiries that Mr. Barr requested and she did punch up the
cards for me because knowing this would be a daily routine,
I figured it would save much time if I just had cards
punched up so I could submit them to the computer for my
inquiries."
"Q. And to your knowledge, there is no, is there any other
...
A. Well, since not being, having any instructions or any help
in this matter, all I know is what I've learned, tried to
learn on my own and without any proper instructions or
cooperation from Mr. Barr, I learned very little at this
time."
Claimant's statements .boat 111s knowledge of Compass
"Q. In prior questioning and testimony on various procedures
of the COMPASS system, and CLASS procedures, you stated
that you did not have an opportunity to really get into
the COMPASS part of the operation nor had you had an opportunity to work a job pertllnins to COMPASS
Chief Cleric's position, is that not correct?
A. Well, if you wean opportunity by being to bid on a position
in the Machine Room, I had those opportunities. Knowing that
I had no sufficient training, it would really be against my
better judgment to bid any positions.
Q. Then, Mr. Briggs, you do not have the knowledge to perform the
CLASS procedures.
A. I do not have the knowledge to perform the COMPASS procedures
now, but I believe with ample instructions, and opportunity,
that I can learn the same a9 anyone else can learn them.
Q. Mr. Briggs, do you feel that you have the, or do you have the
ability to instruct other people on the proper COMPASS procedures?
A. At the present time, no.
Q. Then you are not qualified, or are you qualified to perform the
functions as outlined in the bulletin dictating responsibilities
and duties of the Chief Clerk position?
A. Not at this time, no."
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Docket Number CL-21128
Exchange between his representative and the Claimant
"Q. You were asked by Mr. Rasmuson, do you feel at the
present time that you are qualified to handle this
program. At the time you go to a position, and as
per our Clerks' Schedule, the requirements to be able to
bid for a Clerks' position is to have the basic knowledge
and background to have the ability to learn the position .
Do you feel that you had the basic background and knowledge
to learn this position, had you been given the proper co
operation?
A. Yes, I do and I would like to say that since the Chief
Clerk's position was a newly created position, I felt
that I had the knowledge and the ambition to learn this
position and felt that I would get the same opportunity as
the other employees in this department to learn and be instructed as to proper procedure and I feel
been given this opportunity."
The foregoing, and the record as a whole, makes it clear that a
basic knowledge and understanding of the Compass procedures and how to use
them was a sine aua non for one to be qualified for the Chief Clerk position.
About two years prior to this incident the Claimant had taken a two week indoctrination course in th
use the opportunities afforded by his seniority to bid to positions involving
the Compass procedures so as to learn more about such procedures. In this
regard he stated that:
"Knowing that I had no sufficient training, it would
really be against my better judgment to bid any positions."
When asked whether he considered himself qualified to perform the duties of
the Chief Clerk position, itself, the Claimant stated:
"Not at this time, no."
The Claimant thus admitted that he had not only followed his better judgment
in avoiding the lesser clerical positions which involved the use of the Compass
procedures, but also that he was not qualified for the Chi·f Clerk position
which involved both the use of the procedures and the supervision of subordinate clerks using the pr
the Claimant failed to demonstrate that he had the fitness and ability to fill
the Chief. Clerk position at the time he was disqualified therefrom. It is
equally clear that the Claimant's affirmative claims about his fitness and
ability were limited to the contention that he had the capability of qualifying
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Docket Number CL-21128
for the position if given adequate instructions and opportunity to learn
the Compass procedures. However, this contention does not bring the Claimant within the language of
opportunity. Instead, the Rule requires the Carrier to respect the rights of
a senior bidder who is qualified, subject to the Carrier's right to take disqualifying action if the
the Carrier to exercise this right before the senior bidder has occupied the
position for 30 working days, precludes the Carrier from taking any disqualifying action. The period
senior bidder; it is sa plainly stated in the rule, for the employe to be
given a-"reasonable opportunity to qualify."
In view of the Claimant's admissions as to his lack of knowledge of
the Compass procedures, there is no basis for finding that he was not given
a reasonable opportunity to qualify.
The arguments concerning inadequate help of the Claimant and similar
matters do not alter this conclusion. The hearing record portrays Mr. Barr
as perhaps a stern supervisor, but there is no indication that he was hostile
in his dealings with the Claimant or committed say act to impede the Claimant's
progress on the position. The Carrier's failure to provide the Claimant witn
more adequate work space and equipment places the Carrier in a questionable
light, but this alone does not bear materially on the Claimant's lack of knowledge of the Compass pr
victim of discrimination or a set-up. And although the testimony of the seven
clerks who testified for the Claimant established that the Claimant is wellliked and popular among t
facts of the case is greatly outweighed by the probative value of Mr. Barr's
testimony and the admissions made by the Claimant.
In view of the foregoing, it is concluded that the Claimant did not
demonstrate that he possesses the fitness and ability for the position of Chief
Clerk and that Carrier afforded him a reasonable opportunity to qualify for the
position as Required by Rule 12. Accordingly, there was no Agreement violation
and the claim must be denied.
FINDINGS: The Third Division of the Adjustment Board, upon the whole record
and all the evidence, finds and holds:
That the parties waived oral hearing;
That the Carrier and the Employes involved in this dispute are
respectively Carrier and Employes within the meaning of the Railway Labor Act,
as approved June 21, 1934;
That this Division of the Adjustment Board has jurisdiction over the
dispute involved herein; and
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Docket Number CL-21128
That the Agreement was not violated.
A W A R D
Claim denied.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Third Division
ATTEST:
Executive Secretary
Dated at Chicago, Illinois, this 16th day of July 1976.