NATIORAL RAILROAD ADJUSTMENT BOARD
THIRD DIVISION Docket Number MS-22240
(Federated Employees Council
PARTIES TO DISPUTE:
(Florida East Coast Railway Company
STATEMENT O' CLAIM: "Claim of Federated Employees Council that
Carrier acted arbitrarily, capriciously and
in a harsh and discriminatory manner when it dismissed from service
Clerk E. C. Paulson, May 27,
1977.
As a consequence, Carrier shall:
Reinstate E. C. Paulson with seniority and all
rights unimpaired and reimbursed at the rate
of the position or positions his seniority
entitled him to while out of service."
OPINION OF
HOARD: The claimant entered the Carrier's service in
August,
1972.
By virtue of the Carrier's policy
calling
for
dismissal where an employe accumulates
90
or more demerits,
he was dismissed in early 1975. He had been assessed the demerits
(about as many on the one score as on the other) for unsatisfactory
job performance and for tardiness. His dismissal was appealed and
ultimately determined by Third Division Award
20987.
The Award, issued
in late February,
1976,
called for the claimant's reinstatement without
back pay. Claimant resumed his employment with the Carrier, as an
office porter at the Bowden Yard, in early April,
1976.
He resumed the
employment without carry-over.of the demerits which bad been the basis
of his discharge.
The claimant .worked in the porter position in the ensuing
approximately one-half year. In that period, at various stages, he
incurred charges which were substantially similar to those which had
led to his prior discharge. In mid-May, 1976, the essence of the charge
was that his work was repeatedly of unsatisfactory quality and quantity.
The charge resulted in a warning of a series of terms. About three
months later, charges involving three separate incidents were entered
against the claimant: 1) reporting late; 2) failing properly to clean
a floor; and 3) leaving a desk littered with crumbs upon eating at
it. These charges, upon investigation, respectively resulted in 5
demerits, 10 demerits, and 5 demerits.
Award Number 22284 Page 2
Docket Number MS-22240
In September,
1976,
the claimant, pursuant to successful
bidding, became a Clerk-Operator at Daytona Beach. As of mid-October,
1976,
via a lengthy letter providing detailed illustrative material,
the claimant was charged with a series of inadequacies over an
approximately 3-week period -- once more adding up to the repeated
lack of proper quality and quantity in the performance of his work.
The charges, on investigation, resulted in 30 demerits.
In January,
1977,
the claimant incurred charges for two
separate incidents: 1) delaying a train while working as a Yard Clerk;
2) failing properly to prepare en interchange list, also while working
as a Yard Clerk. These charges, again on investigation, respectively
resulted in 10 demerits and 30 demerits.
Having thus received 90 demerits since the time of his
reinstatement, the claimant was dismissed (in February,
1977).
It is
the propriety of this dismissal which is here presented for
determination.
We preliminarily note that we are treating the claimant's
entire disciplinary record (since the time of his reinstatement) as
before us on its merits.. The Carrier makes time-limit arguments with
respect to the Organization's appeal of the charges which resulted in
the first 20 demerits; the Organization contends that the succeeding
30 demerits should be seen as removed -- an the grounds that they were
grieved and that the grievance was left unanswered; and the Carrier,
in regard to this, asserts that no such grievance was ever received
by it and that the Organization, accordingly, is no longer in a
position to protest the 30 demerits. Despite the affidavits which
the Organization introduced to show that the 30 demerits were in fact
grieved, we cannot believe that the Carrier received the grievance
end thereupon remained silent on it, and we thus decline to treat
the 30 demerits as fallen. As to the remaining procedural contentions
(which are Carrier contentions), it suffices to say that our conclusions
on the merits are such that they can legitimately be sidestepped.
By our review of the voluminous record which attends the case,
the evidence compellingly supports the claimant's dismissal.
We think there is no escaping the conclusion that the claimant
was an employe who time and again failed to measure up to job
performance expectations which are reasonable and which are comma
fulfilled by the claimant's fellow employes. Equally important, the
evidence gives every indication that the claimant chose to pursue his
subpar ways. He is neither young nor inexperience3. and be is a
Award Number 22284 Page 3
Docket Number 1S-22240
clearly intelligent person. There is no-way to attribute his repeated
inadequacies to lack of inherent capacities. Rather, the claimant
simply declined to heed the ample warnings which he was either actually
or in effect (via the demerit system) given -- somehow believing that
he was free to set himself apart from his fellow employes in the
observance of acceptable standards of diligence and self-application.
The record, of course, includes various contentions to the
contrary. There are denials, asserted excuses, and countercharges,
Hut we have found nothing of solid and convincing character. The
thread which runs through the claimant's stance in the various
investigations of the charges against him is one of lameness and
evasion. To conclude that the case essentially presents discriminatory
or unduly harsh treatment against the claimant, rather than evenhandedness and patience by the Carri
misreading of the evidence.
Where a dismissal is based on the presence of a particular
number of demerits and where the fatal nurber of demerits has come into
being via an accumulation of demerits for a series of successive
incidents, one cannot help but ask oneself whether the number of
assessed demerits per incident was fair and proper. There is little
in the record by which to test the question. In the present case,
however, we do not view this as disturbing. For we believe that there
was here such a persistent pattern of substandard conduct as to
justify dismissal quite without the demerit system.
We enter a final note. It has not escaped us that the leaving
of luncheon crumbs on another person's desk would in many a ease have to
be viewed as trivial and as lacking in proper cause for disciplinary
action. We are not prepared, however, so to view the incident in the
present case. The difficulty is that it was reflective of the claimant's
indifferent attitude. We think we would err were we to overturn the
dismissal by taking an isolated view of the incident.
FINDINGS: The Third Division of the Adjustment Board, upon the whole
record and all the evidence, finds and holds:
That the parties waived oral hearing;
Award Number 22284 page 4
Docket Number M-22240
That the Carrier and the Employed involved in this dispute
are respectively Carrier and Employes,within the meaning of the Railway
Labor Act, as approved June 21, 1934;
That this Division of the Adjustment Board has jurisdiction
over the dispute involved herein; and
That the Agreement was not violated.
A W A R D
Claim denied.
NATICKAT. RAILROAD ADJUSTMENT BOARD
By Order of Third Division
ATTEST:
Executive Secretary
Dated at Chicago, Illinois, this 12th day of January 1979.