The Organization also relies on a letter dated January 21, 1980, which stated:












Award Number 23943
Docket Number MW-24124

"SECOND STEP: General or Area Chairman to Chief
Engineer

THIRD STEP: General Chairman to General Manager

The immediate supervisor referred to is the First Step is either the Roadmaster for track forces or the Assistant Engineer for B&B forces.

Sincerely,

/s/ R. A. Olson

R. A. Olson"

Page 3

The record indicates that the Claims herein were presented to the Roadasster on May 1, 1980 and denied by the Rosdmaster on May 19, 1980. They were progressed to the Chief Engineer on June 16, 1980 and finally on August 18, 1330 the Step III appeal was made to the General Manager. The carrier's response at Step III was from R. A. Olson., Labor Relations and Personnel Officer. By letter dated December 17, 1980 the Organization wrote to the General Manager specifying that there had been a default by Carrier in that Kr. Olson had responded to the Step III highest appeal officer. The General Marager responded by letter dated January 2, 1981 stating, inter a11a, that "As a matter of practice, which you have recognized, Mr. Olson has answered Step III appeals for the General manager. "

Carrier, is support of its position with respect to Mr. Olson's participation in the procedu-"e, presented evidence of an instance in 1978 when Mr. Olson responded in behalf of the General Manager to a claim pad also as instance with a final letter dated January 17, 1980 in which the same substitution took place. Petitioner objects to this evidence being considered, since it was not presented during the handling of this dispute on the property. The Board notes that Petitioner's position with respect to the tardiness of the data presented is correct. However, it also must be noted is passing that even if the evidence was timely, two isolated instances (owe somewhat ambiguous) do not establish a binding past practice.

The Organization argues that the decision and letters from Mr. Olson, who was not the authorized officer to receive the final appeal, was clearly invalid wad a violation o.' Rule 21. The Organization maintains that the responsibility for disallow with the authority to receive appeals at that step. A series of awards dealing with similar problems are relied on by Petitioner, including 'third Division Awards 4529, 11374, 17696, 18002, 22300, 22822, 227, 22710, 22600 wad PLB 13L1+, award No. 14.
Award Number 23943
Docket Number MW-24124

Carrier insists that its handling of the Claims was proper and that It. Olson answered the Claims within the time limits on authority vested in him by the General Manager. It is pointed out that the language of Rule 21 provides only that the Carrier shall notify whoever filed the claim of its disallowance, rather than specifying that a particular officer of Carrier be designated for this purpose.

A11 the authorities cited by the parties have been reviewed and it is clear that the great weight of authority in closely related circumstances supports the Organization's position. Those awards hold that the officer of the Carrier who had been previously designated as the individual to receive claims or appeals must be the officer who responds to such claims or appeals. Far example.. this Board in Award 22710 stated:

"We have reviewed the authority submitted by the parties. The great weight of authority supports the position of the Organization that the Carrier committed a procedural error when as official other than the one designated to receive and process the claims responded to the claims."

It must be concluded, therefore, that Carrier erred is permitting Mr. Olson to respond to the Step III appeal rather than the General Manager to why they had been addressed. Particularly in the light of hlr.,Olson's own instructions contained is the letter of January 21, 1980, it is apparent that the Carrier violated the Agreement. Under these circumstances, we cannot reach the merits in th
        FINDJ31GS: The Third Division of the Adjustment Board, upon the whole record and all the evidence, finds and holds:


That the parties waived oral hearing;

That the Carrier and the Employes involved is this dispute are respectively Carrier and Fimployes within the meaning of the Railway Labor Act, as approved June 21, 1934;

That this Division of the Adjustment Board has jurisdiction over the dispute involved herein; and

That the Agreement was violated.

Claim sustained.

ATTEST: Acting _Zcecutive'Secretary

National Railroad Adjustment Board

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NATioNAL~aROAD AWUSTMENT BOARD
By Order of Thud Division
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BY
    .Toteciarie Prasch - Administrative Assistant


Da:ed at Chicago, Lilinais, this 14th day of July 1982·