Form 1 NATIONAL RAILROAD ADJUSTMENT BOARD Award No. 27615
THIRD DIVISION Docket No. CL-27074
88-3-86-3-124
The Third Division consisted of the regular members and in
addition Referee Elliott H. Goldstein when award was rendered.
(Brotherhood of Railway, Airline and Steamship Clerks,
(Freight Handlers, Express and Station Employes
PARTIES TO DISPUTE:
(Missouri Pacific Railroad Company
STATEMENT OF CLAIM: "Claim of the System Committee of the Brotherhood
(GL-10083) that:
1. Carrier violated the Clerks' Agreement when it removed the work of
reporting AAR car repair billing, CCIB inspections and FRA Rules and Regulations
handling from Clerks' positions at Chicago, Illinois, and assigned these duties
to the craft and class of Carmen effective on or about November 19, 1984.
2. Carrier's action is in violation of the Clerks' Agreement, expressly Rule 1 contained therein
3. Carrier shall now be required to compensate Claimant C.L. McIntosh
for eight (8) hours per day, five (5) days per week, Monday through Friday, at
rate of pay of position of Mechanical clerk job rated $106.08 per day effective
November 19, 1984, until corrected."
FINDINGS:
The Third Division of the Adjustment Board upon the whole record and
all the evidence, finds that:
The carrier or carriers and the employe or employees involved in this
dispute are respectively carrier and employes within the meaning of the
Railway Labor Act as approved June 21, 1934.
This Division of the Adjustment Board has jurisdiction over the
dispute involved herein.
Parties to said dispute waived right of appearance at hearing thereon.
As Third Party in Interest, the Brotherhood Railway Carmen of the
United States and Canada was advised of the nendency of this dispute, but chose
not to file a Submission with the Division.
The instant dispute was precipitated when Carrier, in September,
1984, implemented a new computerized billing system for repairs made to freight
cars. Prior to this time, Carrier utilized a three-step procedure in billing
foreign railroads and private car owners for repairs made to freight cars
by Carrier Carmen. First, the Carman who had repaired the car would record the car number and type o
Form 1 Award No. 27615
Page 2 Docket No. CL-27074
88-3-86-3-124
the Carman would give the completed 2620-4 Form to another Carman identified
as the "AAR Write-Up Man." This Carman would transfer the information from the
2620-4 to a two (2) carbon Form 25273. All the information on the 25273 was
completed by a Carman with the exception of the column marked "Net Charge." The
process was completed when the AAR Write-Up Man gave the original copy of Form
25273 to a clerical employee, who inserted the net charges on the form and then
entered all the information into Carrier's Central Computer System by means of a
Cathode Ray Tube.
As of September, 1984, the computer was programmed to automatically
add the charges for repairs made to cars, and the computer printout of this information serves as th
Carmen in the yards still complete the Form 2620-4 when repairs are made. This
form is still returned to an AAR Write-Up Man. Now, however, instead of copying
the information from the Form 2620-4 onto a Form 25273, the AAR Write-Up Man enters the same informa
the computer automatically applies the charges and generates a bill.
As a result of the implementation of this new system, the Organization filed a claim alleging a viol
effective March 1, 1973. The Organization argues that Carrier violated the
Agreement when it permitted Carmen, employees not covered under the Scope of
the Agreement, to report the AAR car repair billing information directly to
Carrier's Central Computer System instead of turning over the Form 2620-4 to
the clerk to transmit.
Carrier denies any violation of the Agreement and asserts that Carmen
are doing the same work they have always done, but instead of utilizing paper
and pencil, a computer terminal is used. It maintains that Carmen are not doing
clerical work because the work once done by clerical employees, i.e., billing,
has been eliminated.
The Board recognizes that the issue here is viewed very differently by
the parties. The Organization stresses the use of the computer system to directly input car repair i
opposed to paper form. Both parties have cited well-reasoned precedent awards
which have reached diametrically opposite results.
Review of the record demonstrates that the assignment of work conflict
arose because the computer not only replaced the 25273 form, which was Carmen's
work, but also rendered it unnecessary for clerical workers to compute and enter
billing information, since that information was automatically provided by computer.
The record further discloses that when a Carman sits down at the computer keyboard, he keys in infor
have marked on a 25273 form. The Carman obtains the car repair information from
the same source, the 2620-4 form, just as he did before, and he does not fill out
any information concerning billing, nor did he do so prior to the Carrier's implementation of the ne
Form 1 Award No. 27615
Page 3 Docket No. CL-27074
88-3-86-3-124
Under these circumstances, we are convinced that, in part, the new
computerized system is a revised method for reporting car repair information.
As such, the modification in the methodology used to accomplish a particular
task does not operate to remove the work from the craft and class of employees
who have performed the work in the past so long as the substance and purpose
of the work is conserved. See Public Law Board No. 3031, Award No. 1.
In Public Law Board No. 3735, Award No. 1, the Board cogently set
forth the reasoning which this Board deems should be applied with similar force
herein:
".
. . Advances in technology which alter only the form for
recording car repair information have no effect on work assignments. Each railroad craft and most im
clerical craft, is legitimately interested in adapting to
technological innovations which change the manner of performing the work. At the same time, each cra
wishes to preserve its work. While the Clerks must zealously protect their work, the Scope Rule was
allow clerical employees to expand their work jurisdiction
at the expense of another craft. Like the Clerks, the Carmen have a vested right to keep pace with s
technology. To assign Clerks to operate the CRT device to
report car repair data would be tantamount to vesting the
Clerks with work which Carmen have historically and traditionally performed on this property. Thu
governed by the substantive nature of the work rather than
the instrumentality used to actually accomplish the work."
(Emphasis added).
We are of the view that the foregoing discussion goes to what is
really the crux of this case. When the Carman enters his car repair information
into the computer, he is performing work which clearly belongs to the Carmen
craft. As the record indicates, Carmen are assigned to record car repair information because they un
car at their particular shop. To sustain the position of the Organization in
this dispute would amount to a de facto transfer or assignment of work that has
traditionally been performed by Carmen to the Clerks' Organization.
It is true, as the Organization points out, that in recording their
car repair information mechanically on the keyboard of the CRT, Carmen now perform work which was in
function of the Clerks' duties, which was to provide billing information, is now
performed, not by the Carmen, but as an automatic function within the computer
itself. In that regard, we disagree with the conclusions reached in Third Divi-
sion Award 26773 werein it is stated, "While related to the duties of Carmen,
the billing is not Carmen's duties and the purpose of their work has changed
from recordkeeping to billing." This Board is of the opinion that the billing
work has been eliminated by the use of the computer, not transferred, and
therefore no violation of a Scope Rule can result. Moreover, to the extent
that Carmen now enter their car repair data into the computer rather than on
paper, we find that the substance of that work, based as it is on the information
Form 1 Award No. 27615
Page 4 Docket No. CL-27074
88-3-86-3-124
from Form 2620-4, is Carmen's work. Here, a clerical step has been eliminated,
and it is well-established that no scope clause violation can result. See,
Public Law Board No. 2470, Award No. 59 and Third Division Award 22832.
A W A R D
Claim denied.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Third Division
Attest:
Nancy J. rr - Executive Secretary
Dated at Chicago, Illinois, this 23rd day of November 1988.
LABOR MEMBER'S DISSENT TO
AWARD 27615, DOCKET CL-27074
(REFEREE GOLDSTEIN)
The Majority opinion has erred in It's decision, which is
contrary to the weighted authority within the industry. Its
reasoning is based upon the following:
"It is true, as the Organization points out, that in
recording their car repair information mechanically on
the keyboard of the CRT, Carmen now perform work which
was in the past performed by the Clerks. However, the core
function of the Clerks' duties, which was to provide
billing information, is now performed, not by the Carmen,
but as an automatic function within the computer itself.
In that regard, we disagree with the conclusions reached in
Third Division Award 26773, Wherein it is stated, "While
related to the duties of Carmen, the billing is not Carmen's
duties and the purpose of their work has changed from
recordkeeping to billing." This Board is of the opinion that
the billing work has been eliminated by the use of the computer,
not transferred, and therefore no violation of a Scope Rule
can result..."
We would suggest that the Majority contridicts itself and
has failed to properly consider the full record. In the first
sentence it begins by stating that the Organization is correct
that Carmen are now doing clerical work and then proceeds to tell
us in the next breath that the work has been eliminated. Either
the work was eliminated or it was transferred. It cannot be
both. The Majority attempts to draw a distinction between the
billing function and the entering of car repair data. In essence
they assert that the Carmen enter car repair data information into
the computer and then the computer automatically does the former
clerical billing. The flaw in that theory is it is contrary to the
record; a record which the Carrier never refuted while the case was o
the property. The organization repeatedly stated that the billing
was not eliminated, but was transferred. They pointed out that
if the work had been eliminated there would be no need to assign t
work by bulletin to Carmen. The Majority has simply decided to
ignore Employes Exhibit No. 1 and Carrier's Exhibit "D" which
was a Carriers Bulletin of January 8, 1985, for Carmen vacancy
at Chicago, I1. That bulletin stated that the primary duties
of the position were as follows:
"Prepare original record of repairs for AAR billing. Input
of AAR billing into computer from original record of repairs
for all cars repaired"
It is clear from aforementioned that after the abolishment of
the clerical positions in dispute one of the primary functions
of the Carmen position became the former clerical work. To argue
differently is contrary to the record. It should be pointed out
that when asked to intervene as a Third Party the Carmen declined
It is logical to assume they declined on the basis that they knew
that the work in dispute belonged to the Clerks.
Award 27615 incorrectly disagrees with prior Award 26773
which ruled in a opposite manner. We believe if the Majority
had paid closer attention to the record presented it would not
have formulated a contrary opinion, but instead would have followed
the wiser dictates of Award 25934, 26452, 26507, 26773 and 26942
to name just a few.
Award 27615 carries no precedential value and is palpably
wrong.
William R. Miller, Labor Member
Date: December 2, 1988
CARRIER MEMBERS' RESPONSE
TO
LABOR MEMBER'S DISSENT
IN
AWARD 27615, DOCKET CL-27074
(Referee Goldstein)
The reasoning contained in the Majority decision is so clear,and correct, that
further exposition here could not improve upon it. However, inasmuch as the
Organization's Dissent has quoted only a part of the paragraph of the Award setting
forth the rationale of the Majority, we believe it appropriate to set forth the
remaining portion. The Board stated:
"Moreover, to the extent that Carmen now enter their car
repair data into the computer rather than on paper, we find the
substance of that work, based as it is on the information from
Form 2620-4, is Carmen's work. Here, a clerical step has been
eliminated, and it
is well-established that no scope clause
violation can result. See Public Law Board No. 2470, Award No.
59 and Third
Division
Award 22832."
In addition to
the two Awards cited in the portion of the Majority decision
above-quoted, see, also, Third
Division
Awards: 25902, 25693, 23458, 22140, 21572,
21475, 19400, 19071, 14538, 13215.
The Majority Award is palpably correct.
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