Form 1 NATIONAL RAILROAD ADJUSTMENT BOARD Award No. =9465
THIRD DIVISION Docket No. CL-29509
92-3-90-3-449
The Third Division consisted of the regular members and in
addition Referee Dana Edward Eischen when award was rendered.
(Transportation Communications International Union
PARTIES TO DISPUTE:
(National Railroad Passenger Corporation
STATEMENT OF CLAIM:
"(Carrier's File No. TCU-D-3149/TCU File No. 393-09-046)
Claim of the General Committee of the Brotherhood (GL-10492) that:
1. The Carrier acted in an arbitrary and capricious manner and in
violation of Rules 5, 6, A and other related Rules of the Agreement, when on
May 17, 1989 it failed or refused to award the Ticket Accounting Clerk poeltion advertised in Bullet
Mr. Kerry Sheahan, but, instead, awarded the position to junior clerk. Ys.
Theresa Stuckey-McCants.
2. The Carrier shall be immediately required to place Claimant, hr.
Sheahan, on the position and compensate him an amount equal to the dltferrnce
between what he has been and will have been paid and chat he would have
and would be paid had he been awarded the above described position; and
Carrier shall, addltiunally, compensate Claimant three dollars ($3.~)U) per
day, starting on May =9, 1989, for each working day he has been and will he
withheld from the position."
FINDINGS:
The Third Division of the Adjustment Board upon the whole record
and all the evidence, finds that:
The carrier or carriers and the employe or employes involved in this
dispute are respectively carrier and employes within the meaning of the
Railway Labor Act as .approved June 21, 1934.
This Division )f the Adjustment Board has jurisdiction over the
dispute involved herein.
Parties to iald dispute waived right of appearance at hearing thereon.
On May 10, 1989, Carrier advertised for application/bids a Ticket
Accounting Clerk Position, Bulletin Number: FNC-530, in the Chicago,
Illinois, Revenue Accounting Office. The description of duties and qualifications for this new, perm
Form 1 Award No. 29465
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In response, the Organization filed a claim alleging that the Carrier
had violated Rule 6 and other related Rules of the Agreement when it awarded
the position to the junior employee.
Agreement provisions pertinent to this dispute are as follows:
"RULE 5
PROMOTION, ASSIGNMENTS AND DISPLACEMENTS
Employees covered by these rules shall be in line
for promotion. Promotions, assignments and displacements under these rules shall be based on seniori
fitness and ability; fitness and ability of applicants being sufficient, seniority shall prevail.
NOTE: The word 'sufficient' is intended to more
clearly establish the prior right of the senior
employee to bid in a new position or vacancy
where two or more employees have adequate fitness
and ability.
The company shall be the judge of fitness and
ability, but shall not act in a capricious, arbitrary
and discriminatory manner in the application of this
rule. Alleged violations of this obligat ~n may be
appealed in accordance with Rule 25 (Grievances)."
"RULE 8
FAILURE TO QUALIFY
(a) Employees awarded bulletined positions or
exercising displacement rights will be allowed
thirty (30) calendar days in which to qualify
and failing to qualify may exercise seniority
under Rule 10. The thirty (30) calendar days
may be extended by agreement between the appropriate organization representative and the
proper corporation official.
(b) When It is evident that an employee will not
qualify for a position, after conference with
the District Chairman, he may be removed from
the position before the expiration of thirty
(hl) ,lendar days and be permitted to exercise
seniority under Rule 10. The appropriate organization representative will be notified in
writing the reason for the disqualification.
Form 1 Award No. 29465
Page 2 Docket No. CL-29509
92-3-90-3-449
"Title of Position: Ticket Accounting Clerk
Rate of Pay: $ 75.42 - $ 100.56
Hours of Assignment: 8:00 am - 4:30 pm.
Days of Assignment: Monday through Friday.
Days of Rest: Saturday and Sunday.
Meal Period Assignment: 12:15 pm to 12:45 pm.
New Position or Vacancy: New Position
Vacated By: New Position
Permanent or Temporary Assignment: Permanent
Temporary Assignment - Probable Duration:
Description of Duties:
Must be knowledgeable of, and able to interpret train
schedules, routing and subsequent connections. Must
demonstrate and maintain proficiency in t;ie use of
Amtrak and/or other tariff publications and ARROW
bulletins. Must be thoroughly familiar with Amtrak
policies/pr)cedures as they affect refund;, reser
vations ·and be .acquainted with geography, fares and
off-line r,,ittng. Specifically must be proficient
in the area of inter-line route fares, open fares,
circle tripe, excursion and discounted fares and be
capable of rating wholly unused and partially unused
tickets. Must analyze, prepare and reconcile mone
tary reports. Must be able to clearly communicate,
both dritten and orally, with passengers and other
Amtrak personnel. Must become proficient in depart
mental procedures. Must be ARROW trained and fully
qualified in system utilization. Perform other
clerical duties as assigned. Must be a qualified
ticket accounting clerk or have worked as a qualified
ticket clerk within the past 12 months. Must comply
with Amtrak Rules of Conduct, Safety Rules and Pro
cedures.'
The Claimant ;ubmttted a bid for this position. The Carrier determined that the Claimant did not
Rule 5 of the parties' Agreement. Effective May 17, 1989, the Carrier awarded
the Ticket Accounting Clark position to a junior qualified employee.
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(c) Employees will be given full cooperation of the
department heads and others in their effort to
qualify.
(d) An employee who is disqualified from a temporary
vacancy may immediately return to his former
position."
For its part, the Organization asserts that the Carrier violated
Rules 5 and 8 when it "ignored" the fitness and ability of the Claimant and
denied him the position solely on the basis that he had not worked as a Ticket
Clerk in the past twelve months. According to the Organization, the Claimant's prior positions have
Further, the Organization contends that Rule 5 does not require that an employee be fully qualified
that the provisions of Rule 8 recognize that employees do not have to be qualified or have recent ex
have been found to be improper in the past.
The Carrier admitted that two individuals were previously awarded
this position through a "management oversight." In one instance, the Carrier
did not investigate the time that had elapsed since an individual had been a
Ticket Clerk. In the second circumstance, the
Carrier
maintains that the
Organization submitted a grievance pertaining to the .est being used t,)
measure the applicant's qualifications. Rather than "penalize" the individual
during the ongoing discussions, the Carrier stated that it chose to qualify
her without the test. The Carrier further asserts that these two Instances
"do not overcome the Claimant's lack of fitness and ability" for the position.
There is no dispute that the Claimant was the senior employee applying for the position, however
experience of the Claimant. It was unable to prove the current capability and
recent experience required by the bid. The record does not support the Organization's contention tha
line of precedent supports Carrier's assertion that it has reserved managerial
discretion in setting reasonable job standards. The balance of the issues
raised by the Organization on this record are definitively resolved by Special
Board of Adjustment No. 1033, Award 7 between these same parties:
"The Carrier has outlined the numerous changes to
the job brought on by computerization and electronic
advances .and the Board is convinced that the nine (9)
years absence significantly altered the ability to
perform. Further, the Organization has shown only a
prior experience, but not a current capability.
Among other Awards, Carrier has relied specifically on Award $5, Public Law Board 4418. That Awa
decided a dispute between these same parties regarding Rules 5 and 8, and resolved the dispute again
the Organization. We do not find the Award palpably
erroneous and feel it controls here."
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A G A R D
Claim denied.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Third Division
000,
Attest:
60~
t'
,ancy J. D - Executive Secretary
Dated at Chicago, Illinois, this 7th day of December 1992.