(Transportation Communications International Union PARTIES TO DISPUTE:
assigned as a Statistical Clerk in the Customer Service Support Group. This group consisted of a Manager and four Statistical Clerks. The unit was responsible for input of information into the On-time Performance System and creating reports from that System. The Supervisor controlled and manned the On-time Performance System and directed the activities of four Clerks. The Claimant was considered the most knowledgeable of the Clerks by Management in regard to the computer system and consequentlywas called upon to perform more difficult and complicated tasks than the other Clerks. Her normal daily duties found her working closely with the Manager, helping with excessive workloads. In 1996, for a period of about four months, the Manager was on sick leave. The Claimant filled in for her during that period and was compensated at a higher rate.
The Manager's job was abolished on May 6, 1998. It was divided and assigned to three other Supervisors. During the transition period, the Claimant played an important role in maintaining a smooth transition of the Statistical Clerk jobs from one system of supervision to another. The Claimant also played an important role in making the computer system Y2K compliant. In this instance, the Claimant construed herself above the level of an ordinary Statistical Clerk and attempted to get her pay increased by first petitioning Management through the Employee Comment Procedure and, when unsuccessful in that arena, filing the instant claim. The claim was discussed at all levels and denied. The case was therefore progressed to the Board for final resolution.
The Board reviewed the record in detail and is impressed with the Claimant's abilities (which all parties recognize) and with her commitment to duty. We cannot, however, find justification from the information presented in this record for directing that the Claimant's employee status be changed. We recognize that she is an outstanding employee. We cannot, however, establish a higher rated position for her out of admiration. The Board cannot rind any basis for modifying the Carrier's position in this instance.
This Board, after consideration of the dispute identified above, hereby orders that an Award favorable to the Claimant(s) not be made.