Form 1 NATIONAL RAILROAD ADJ USTMENT BOARD
THIRD DIVISION
Award No. 41457 Docket No. MW-41583
12-3-NRAB-00003-110170
The Third Division consisted of the regular mem bers and in addition Referee Richard Mittenthal when award was rendered.
(Brotherhood of Maintenance of Way Employes Division - ( IBT Rail Conference
PARTIES TO DISPUTE: (
(BNSF Railway Company (former Burlington ( Northern Railroad Company)
STATEM ENT OF CLAIM:
"Claim of the System Committee of the Brotherhood that:
The discipline (dismissal) imposed upon Mr. S. Everson by letter dated April 28, 2010 for alleged violation of MOWOR 1.13 Reporting and Complying [With) Instructions and MOWOR 1.6 Conduct in connection with charges of alleged failure to comply with instructions and alleged dishonesty for paying time to himself on January 15, 2010 and alleged failure to make corrections as instructed on January 18, 2010 was arbitrary, capricious, unwarranted and in violation of the Agreement (System File C-10-D070-10/10-10-031 3 BNR).
As a conseq uence of the violation referred to in Part (1) above, Claimant S. Everson shall now receive the remedy prescribed by the pa rties in Rule 40(G)."
FINDINGS:
The Third Division of the Adjustment Board, upon the whole record and all the evidence, finds that:
This Division of the Adjustment Board has ju risdiction over the dispute involved herein.
Parties to said dispute were given due notice of hearing thereon.
This dispute arose as a result of the discharge of S. Everson on April 28, 2010, for his alleged violations of Operating Rules 1.13 and 1.6. The Carrier's dismissal notice asserts that Everson "fail[ed] to comply with [supervisory] instructions and [was] dishonest . . . when on January 15, 2010, you paid yourself for time not worked and failed to make corrections as instructed on January 18, 2010." The Organization concedes that Everson "failed to make corrections to a time roll but insists that he was 'confused ' rather than 'dishonest' and that the discharge penalty was 'excessive' for conduct which should fairly have been characterized as no more th an a "misunderstanding." It seeks his prom pt reinstatement with full seniority and backpay.
Everson was scheduled to work as a Trackman/La borer on January 15, 2010, from 7:00 A.M. to 3:30 P.M. on a mobile system gang engaged in track construction.
K. Bristow was the Road master responsible for this gang. He knew that Everson had not done any flagging work before and hence wanted to review those duties with him. He called the Section Foreman at 1:30 P.M. and asked to speak with Everson. He was informed that Everson had gone home early. Apparently, sometime after 12 Noon, Everson received a telephone call from his wife who was incoherent and appeared to Everson, from prior experience, to be in a "diabetic coma." He tried, without success, to advise Bristow of his need to leave work. And he then left. He had been at work for roughly five hours.
Shortly before 2:00 P.M., Bristow received a telephone call from Everson explaining that he had left work early beca use of a "family emergency." Bristow did not disagree with Everson's action and told him, in effect, that he would have an approved absence for the work period that he missed. But he also gave Everson Track Inspector C. Hall's phone number and instructed him "to contact Hall and discuss the Form B that was to be put into effect under [Everson's] name for
"To whom it may concern . . . Everson was unsure of what limits, and time he needed for the Form B. I told him I would check on it and call him back soon. I called . . . Everson back at approximately 1430 [2:30 P.M.] to inform him I had placed a Form B request out in his name between MP 435.8 to MP 440.7, from 0700 to 1700, on All Main Tracks. I also discussed with him where the flags were, when they needed to be up, where the truck was he was to use, and gave him directions on how to get to the flags . . . ."
Presu mably, at some later time during the afternoon on Friday, January 15 (or perha ps on Saturday, January 16) Everson performed the necessary flagging work 1 as directed by Bristow and Hall. The Carrier does not contend otherwise. When Everson completed such work, he inputted his report for time worked the
previous week. He claimed eight hou rs at the straight time rate for each of his scheduled days, Monday, January 11 through Friday, January 15 and an additional 30 min utes of overtime for his work on Friday after he went home early due to a "family emergency" (or perha ps on Saturday).2
When Bristow examined the employee pay claims for the preceding week on Monday, January 18, he noted Everson's claim for eight hours' work at the straight time rate for Friday, January 15. He remem bered, however, that Everson had not worked a full shift on Friday, bu t rather had gone home early beca use his wife was ill. Bristow telephoned Everson on Monday and asked him to make an adjustment in his pay claim hours for the previous Friday. Everson said that he would do so. There was no mention in this conversation as to how much time Everson would be afforded to make the adjustment. It appears, however, that an adjustment would have been acceptable to the Carrier if it was made on or before January 31. Bristow checked with the appropriate management personnel on January 31 and learned that no adjustment had been made. He thereu pon called for an Investigation of
1 Nothing in the record indicates when exactly this flagging work was done.
2The Carrier did not complain about this 30-minute overtime request because supervision realized he had performed additional work on Friday pursuant to supervision's request.
Everson for what he believed to be a violation of both Operating Rule 1.13 and Operating Rule 1.6.
Everson 's account of this Monday, January 18 telephone call was substantially different. According to his testimony at the formal Investigation on April 5, 2010, he stated that Bristow bega n the conversation with some comment about Everson 's 30-min ute overtime claim. And when Everson sought to explain, Bristow became "upset" and "irate." Bristow then alleged that Everson had claimed pay for himself for the entire day on Friday, January 15 even thou gh he had gone home early. Everson testified that he tried to be conciliatory and offered "to take 2 hours off . . . his claim . . ." but his offer seemed to make Bristow more "argumentative." Finally, Bristow "hung up," but not before Everson told him, "I'm at fault, I'll take it [the additional time] out . . . ." He knew he had not worked eight and one-half hours on Friday, January 15.
Bristow, on the other hand, flatly denies being "upset," "irate" or "argum entative" during his Janua ry 18 conversation with Everson. And he insists that Everson clearly stated that he would make the pay adjustment sought by Bristow.
Nevertheless, Everson testified that he was "confused" and "upset" by what was said du ring his January 18 conversation with Bristow. He was unsure of what exactly he should do. So when he worked with Bristow the next few days, neither man mentioned that conversation. Nor did Everson attempt to resolve his "confusion" by questioning Bristow as to how exactly he should adjust his payroll. Indeed, Everson chose to believe the whole matter had somehow blown over and would be forgotten.
Finally, on February 2, 2010, some two weeks after the January 18 conversation, Everson was advised by the Carrier that a formal Investigation was to be held regarding his "alleged failure to comply with instructions and alleged dishonesty . . . when you allegedly paid you rself for time not worked and allegedly failed to make corrections as instructed . . . ." The Hearing was held on April 5, 2010, after several postponements. The Carrier ruled on April 28, 2010, that Everson was guilty of both offenses and discharged him. The Organization prom ptly protested. When the parties were unable to resolve their differences, the dispute was appealed to arbitration.
The Carrier based its discharge of Everson on two separate and distinct charges.
First, the Carrier alleges that he was "dishonest" by inputting a claim for eight hours at the straight time rate of pay for his work on Friday, Janua ry 15, knowing full well that he had gone home early that day, sometime between 12:30
and 1:30 P.M. However, Everson performed work for the Carrier after he left and the Carrier was aware of that fact. To begin with, he realized that he had not spoken to Bristow before he left. So he called Bristow shortly before 2:00 P.M. to explain that his wife was ill and he had to leave. Bristow understood and approved his early quit. But Bristow wanted to make sure certain flagging work was performed by Everson before Monday morning, January 18. Everson wrote down the instructions that he received, including the completion of a Form B, which req uired him to contact Track Inspector Hall. After his comments with Bristow ended, he contacted Hall and received more detailed instructions regarding what he had to do. Hall told him where to obtain a Carrier vehicle for the flag work to be done, where the flags were stored, where they should be placed (i.e., the appropriate mileposts) and so on and so forth.
Then, Everson presuma bly accomplished all of these tasks. At least the Carrier does not claim otherwise. Unfortu nately, Everson did not keep a record of when exactly he performed the work and how much time he spent on each task - talking on the phone to Bristow and Hall, making notes of what he was to do, securing a Carrier truck, picking up the flags, driving to the appropriate mailposts,
installing th e flags, and so on and so forth. Nor was he asked by supervision to provide such a detailed account. Nevertheless, it is obvious that this work would have required a substantial amount of time. That being so, Everson may very well have spent two to three hours performing work on behalf of the Carrier after his early quit between 12:30 P.M. and 1:30 P.M. He may very well have worked for eight hours (or close to it) on behalf of the Carrier on Friday, January 15. At least he could have reasona bly concluded, before inputting his claim for eight hours, that he had performed that amou nt of work.
Given these circumstances, the Board finds that Everson was not guilty of "dishonesty." That charge should be removed from his personnel record.
Second, the Carrier alleges that Bristow instructed Everson by phone on Monday, January 18 to correct his inputted claim for eight hou rs of straight time pay on the previous Friday, but Everson failed to do so. It urges that this failure was a violation of Rule 1.13, which requires employees to "comply with instructions from supervisors who have proper ju risdiction." Everson does not deny that he received this "instruction" and did not carry it out.
The Organization contends that Everson 's failure was prom pted by his "confusion" and should not be a proper basis for discipline under the u nusual facts of this case. Consider Bristow's behavior. He knew early on Friday afternoon, January 15 that Everson had gone home early without having completed his eight hou rs of scheduled work. He knew too from his later conversation with Everson that same afternoon that he had instructed Everson to perform certain flagging work. He presu mably knew that such work had been completed before he spoke with Everson again on Monday, January 18. He could not have known how much time Everson spent on this assignment. But he surely must have known the tasks involved could, in their entirety, take as much as two to three hours to complete.
Yet he instructed Everson, in effect, that any time for work claimed to have been done after his early quit on Friday, January 15 should be removed.3 Given these circumstances, it is understanda ble that Everson became "confused." For he was
well aware that he had performed the work that Bristow and Hall expected him to do and Bristow seemed to be ignoring this critical fact. In other words, Everson 's request for eight hou rs' straight time pay for Friday, January 15 was probably correct.
The conversation of Monday, January 18 did not last long. Bristow grew angry; Everson grew defensive, perha ps more "confused." Neither man was able to clarify the situation to the other's satisfaction. Everson, in an attempt to calm and pacify his supervisor, said, "I'm at fault, I'll take it out . . . ." But a careful review of the testimony reveals that he was not conceding that he was guilty of the charges later made against him by Bristow. Rather, he appears to have been seeking some acceptable compromise to a situation that he did not fully understand. Bristow denies he was angry or argumentative, but Everson 's account was more persuasive.
3
These were not Bristow's actual words. According to the Investigation transcript, Bristow "told him [Everson] he paid hi[m]self all day . . . he agreed . . . I said would you correct your time . . . he said he would . . . he never did. . . ."
Accordingly, the Boa rd finds no violation of either of the Operating Rules in question. Accordingly, the discharge was not justified and is hereby overturned.
Claimant Everson shall be reinstated with seniority unim paired and made whole for his loss of earnings between the date of his discharge and the date of this Awa rd.
AWARD
Claim sustained.
ORDER
This Board, after consideration of the dispute identified above, hereby orders that an award favorable to the Claimant(s) be made. The Carrier is ordered to make the Award effective on or before 30 days following the postmark date the Award is transmitted to the parties.
NATIONAL RAILROAD ADJUSTMENT BOARD
By Order of Third Division
Dated at Chicago, Illinois, this 16th day of October 2012.
NAME OF ORGANIZATION: (Brotherhood of Maintenance of Way Employes
RULINGS:
Payment of Overtime Wages
Wage Loss Due to Unreimbursed Medical Expenses
Deduction of Outside Earnings in Calculating Wages Lost
Compensation for Other Damages Suffered
Alleged Failure of the Carrier to Divulge the Data and Methodology Used in Determining Monetary Payments