SPECIAL BOARD OF ADJUSTMENT NO. 1048
BROTHERHOOD OF MAINTENANCE OF WAY EMPLOYES )
DIVISION - IBT RAIL CONFERENCE
Case No. 185
and )
Award No. 185
NORFOLK SOUTHERN RAILWAY COMPANY )
Richard K. Hanft, Chairman & Neutral Member
T. W. Kreke, Employee Member
D. L. Kerby, Carrier Member
Hearing Date: February 25,
"Claim of the System Committee of the Brotherhood that:
1. The dismissal of Trackman Steven S. Kawa for making false statements regarding
an alleged incident and claim of injury to his back, neck and head on July 6, 2009
is based on unproven charges, unjust, unwarranted and in violation of the
Agreement (Carrier's File MW-FTW-09-36-LM-344).
2. As a consequence of the violation referred to in Part I above, Mr. Kawa shall be
reinstated immediately with all rights and privileges including any pay for time
lost. We further request that his record be cleared of all charges, discipline and
actions by the Carrier that are linked to this injury ."
Upon the whole record and all of the evidence, after hearing, the Board finds that the
parties herein are carrier and employee within the meaning of the Railway Labor Act, as
amended and this Board is duly constituted by agreement under Public Law 89-456 and has
jurisdiction of the parties and subject matter.
AWARD:
After thoroughly reviewing and considering the record and the parties' presentations, the
Board finds that the claim should be disposed of as follows:
Claimant was notified to report for a formal investigation on July 31, 2009 in connection
with a charge that he made false statements concerning an alleged incident and claim of injury to
his back, neck and head on July 6, 2009. The hearing was held as scheduled and Claimant was
notified by letter dated August 12, 2009 that he had been found guilty of the charge and as a
result was dismissed from service.
SBA No. 1048
AWARD 185
The record reveals that on the morning of July 6, 2009 Claimant, his foreman and two coworkers were traveling from Melvindale, Michigan to Raisen Center, Michigan in Carrier's work
truck. Claimant and his foreman were in the front seats of the truck, which were air-ride seats,
and Claimant was driving. The two other members of the gang were riding in the back seat of
the crew cab on a standard bench seat. As the truck transitioned from the highway to a bridge
over the Ford River on the interstate, the difference in surface elevations caused the occupants of
the truck to be jostled within the cab. Claimant continued driving for another twenty (20) miles
and then pulled the truck over and asked his foreman to drive the remaining distance complaining
of a sore back and neck. Upon arriving at their destination, the assistant supervisor was
summoned and Claimant was taken to a medical facility where he was x-rayed, diagnosed with a
cervical sprain, excused from work for seven days and advised to consult his personal physician.
At the medical center, Claimant dictated to the Assistant Supervisor information for completion
of a Personal Injury Report. Claimant reported that "While driving West on I-94 we hit a large
bump/hump. I was thrown forward, back and up at the same time. My head jammed against the
ceiling of the truck." Claimant was released from the medical center and was transported to the
Adrian, Michigan Headquarters where he was interviewed by the Division Engineer. Claimant
went home and the rest of the crew was interviewed by the Division Engineer and the Assistant
Division Engineer that afternoon. The Assistant Division Engineer testified that when
questioned, none of the other occupants of the truck remembered seeing Claimant hit his head on
the ceiling of the truck.
Because the other members of the crew did not recall Claimant striking his head on the
truck's ceiling as he reported, the Division Engineer and the Assistant Division Engineer became
suspicious and on the following day enlisted another employee to drive the crew's truck to the
location where the alleged injury occurred. The Division Engineer and the Assistant Division
Engineer observed the other employee in the driver's seat of the crew truck driving over the
bump in the road at Ford River Bridge first at 50 miles per hour and then again at 55 mph, the
speed Claimant was reportedly driving when the incident occurred. Observing that employee
drive over the bump and watching how much vertical travel was experienced by the driver
convinced the supervisors that Claimant was not injured by impacting the ceiling. To
corroborate their opinion, Carrier retained an independent professional engineer on July 7, 2009
to perform anthropometric testing. That engineer concluded, with a high degree of engineering
certainty, that based on the physical evidence of the vehicle, the testing of the incident site and
the development of calculations and research on previous top of head impact testing that, inter
alia, "The injuries alleged by" Claimant "would place in extremely remote chance of occurring
as described by him." Based on their own investigation and the report of the independent
engineer, the District Engineer testified, he and his assistant determined that the incident
allegedly causing Claimant's injury could not have happened the way Claimant reported.
The seven (7) days that Claimant was excused from work transpired and the Claimant did
not return to work. Claimant testified at the investigation that he visited his personal physician
on July 9t' and that she told him to take at least three months off work. No additional tests had
2
SBA No. 1048
AWARD 185
been performed by Claimant's personal physician at the time of the investigation. No
documentation concerning his visit to his personal physician or to the extended period he was to
be excused from work pursuant to his personal physician's orders were produced at the
investigation. At the time of the investigation, Claimant had still not returned to work and
Division Engineer testified that although he had expected Claimant to return to work at the end
of the seven day period, he had received no medical documentation or anything to follow up and
that Claimant had not contacted his office concerning his status as of the date of the
investigation.
The Organization asserts that the Carrier bears the burden to prove that Claimant made a
false statement concerning his injury, but has failed to submit one shred of evidence that proves
Claimant was not injured in the manner reported. We disagree. The Hearing Officer weighed
the credibility of the testimony of various witnesses and weighed the conflicting evidence and
concluded that Claimant did not impact with the truck ceiling as reported. As an appellate body,
we are in a very poor position to assess the relative credibility of the witnesses. Generally, we
defer to the credibility determinations made on the property. In this case,
the Division Engineer and the Assistant Division Engineer's testimony was credited over the
Claimant's. We see no reason to disturb that credibility determination. We conclude that the
finding on the property that Claimant made a false statement concerning an on-duty injury is
supported by substantial evidence.
We realize that Claimant had more than thirty-one (31) years service and a positive
disciplinary record. However, falsifying a claim of an on-duty injury is a very serious offense
that generally warrants dismissal. On the record presented, we cannot say that the penalty
assessed was arbitrary, capricious or excessive. Thus, the claim is denied.
D. L. Kerby
Carrier Member
Dated:
6 ~/
~/_-o
~ard K. Hanft
Chairman & Neutral Member
Dated at Chicago, IL May 10, 2010
v
I
5;, K_ , /,
T. . Kreke
Employee Member
Dated:
24d
3
EMPLOYEE MEMBER'S DISSENT
TO
AWARD 185 OF SPECIAL BOARD OF ADJUSTMENT NO. 1048
Referee Hanft
Claimant Steven Kawa did not receive even the semblance of the fair and impartial
investigation to which he was contractually entitled pursuant to Rule 30. Instead of conducting a
hearing to develop the truth, regardless of the effect on either party, the Carrier clearly prejudged the
Claimant's guilt and set about amassing a record disproportionately in favor of finding the Claimant
guilty. That record was based on a so-called reenactment of the incident in question without the
participation of the Union, the Claimant or anyone else who actually witnessed the incident. To add
insult to injury, the reenactment was conducted by a purported expert who was no expert at all and
he employed a transparently invalid methodology to analyze the incident. Finally, to gild the lily, the
hearing officer allowed the written opinion of the so-called expert to be entered in the record without
having the expert present for cross-examination. Of course, all of this was done over the vigorous
objection of the union. The fact that this Board ignored all of the direct evidence and upheld the
dismissal of the Claimant based on this record was a travesty of both procedural and substantive due
process.
The uncontroverted testimony of all direct witnesses established that on July 6, 2009, the
claimant was driving a crew cab truck on Interstate 94 to transport himself and three fellow employes
to a job site. Road work at the Ford Lake Bridge had created an uneven transition from the road
surface to the bridge surface. When the truck hit that bump in the road at 55 mph it caused the truck
to buck violently. The three passengers in the truck provided the following written testimony:
Mr. Waluzak - "On the day Mr. Kawa received his injury I was riding behind him in
the gang [truck] that he was driving. I had my helmet on we were in heavy traffic, we
hit a bad piece of road. I received a significant buck from my seat, hitting my
head on the ceiling of the gang truck. I heard Steve say something, thinking to
myself that maybe he hit his head too. I do know that the air seats in the front of
the truck travel much more than the seats in the rear."
Barnard - "We proceeded to 94 freeway with Steve driving. He was driving in
the right lane. When he drove over the bridge at Ford Lake there was a rough
transition in the road that shook us up in the truck. He continued driving almost
to Button. Steve stopped and asked if I could drive. He said his neck and back was
hurting." (In addition to his written testimony, Mr. Barnard testified at the hearing
that, "Well, when we went over it, it kind of threw us off every which way, up,
down, forward pretty bad." (Tr.P.140).
Ransom - "On I-94 their (sic) is a bump at Huron in the westbound lane. The
right lane is worst. I was looking out the window in the back seat and didn't notice
we were at that spot. When we hit it we all went up and down. The first time
Steve said anything was after we hit the bump." (In addition to his written testimony,
Employee Member's Dissent to
Award 185 of Special Board of Adjustment No. 1048
Page 2
"Mr. Ransom testified at the hearing that, "Well, uh, when we were going down 94
and we hit that bump there, everybody just kind of went flying around ...."
(Tr.P. l 54).
It was simply uncontroverted that the gang truck hit a rough transition at Ford Lake Bridge
causing a "significant buck" that "... threw us off every which way, up, down, forward pretty bad."
and that within minutes Mr. Kawa complained of back and neck pain and requested that Mr. Barnard
take over driving duties. It was similarly uncontroverted that upon arrival at their destination, Mr.
Kawa immediately reported his injury to the Carrier and a supervisor transported him to a medical
center for treatment. Documentary evidence from the medical center records established that Mr.
Kawa was initially diagnosed with a cervical sprain and was given an injection of a muscle relaxer,
prescription for 500mg Vicodin and a neck collar.
Mr. Kawa subsequently completed a personal injury report dated July 6, 2009 where he stated,
"While driving west on I-94 we hit a large bump/hump, I was thrown forward, back and up at the
same time. My head jammed against the ceiling of the truck." Notwithstanding the fact that Mr.
Kawa's description of the incident was consistent with the statements of all direct witnesses and
medical documentation, in a letter dated July 20, 2009 Mr. Kawa was charged with, "making false
statements regarding your alleged incident and claim of injury to your back, neck and head on July
6, 2 009."
THE REENACTMENT
It was transparently clear that none of the direct witness accounts or documentary evidence
supported the charges against the Claimant. To the contrary, all of that evidence served to exonerate
the Claimant. Consequently, the Carrier set about amassing a record to convict the Claimant by
employing a purported expert to conduct a reenactment. But that reenactment was suspect from start
to finish and ultimately fatally flawed for at least four reasons. First, the reenactment was suspect
from the outset because it was conducted without the knowledge or participation of the Union or any
of the four (4) employes who were actual participants in and eyewitnesses to the incident purportedly
being reenacted.
Second, the purported expert who conducted the reenactment and submitted a written opinion
on which the Carrier relied was no expert at all. To the contrary, he was a civil engineer and there
was no evidence that he had any training, education or professional experience in the relevant field
of biomechanical engineering or accident investigation.
Third, there was no evidence that the methodology employed by the so-called expert was
generally accepted in the biomechanical engineering field or subject to peer review. To the contrary,
that methodology was transparently invalid on its face. For example, while the expert purported to
have based his opinion on "anthropometric testing", he never performed any measurements of the
Claimant, much less the obviously critical measurement of the Claimant's seated height. Indeed, the
entire reenactment reminds one as nothing so much as the Keystone Kops off on one of their comic
capers. The test driver was substantially shorter than Mr. Kawa and testified that, "I was ready for
Employee Member's Dissent to
Award 185 of Special Board of Adjustment No. 1048
Page 3
"it knowing that I was going over it and I still went for a pretty good ride." (Tr.P.165). In other
words, the whole reenactment was at best a parody of real science because the test driver was able
to consciously or subconsciously brace himself for the jolt. And, while the so-called expert purported
to have taken precise measurements at the moment of impact, those measurements were taken
with a hand held tape measure. It is simply ludicrous to think that measurements involving
microseconds and fractions of inches could be taken with a tape measure at precisely the moment
everyone in the truck would have been thrown "... every which way, up, down, forward pretty bad."
In short, the reenactment was junk science at best and should have been afforded no weight
whatsoever.
Finally, the junk science opinion paper submitted by the so-called expert was presented at the
hearing as naked hearsay. That is, over the vociferous objection of the Union, the hearing officer
allowed the Carrier to enter the opinion paper into the record even though its author was not present
for cross-examination as to his credentials or methodology. And, to make matters worse, the Carrier
failed to even inform the Union of the existence of the opinion paper, much less provide a copy, in
advance of the hearing. This was a blatant case of prosecution by ambush and any fair reading of the
transcript establishes that the Claimant did not receive a fair and impartial investigation.
THE CLAIMANT WAS DENIED DUE PROCESS
While due process is a flexible concept, it is transparently clear that Mr. Kawa was denied
both procedural and substantive due process by any definition of those terms. In a paper delivered
at the 2009 Annual Meeting of the National Academy of Arbitrators, Professor John B. LaRocco, a
veteran rail industry arbitrator, provided this simple definition of due process:
"*** Due process means fundamental fairness. We will only have confidence
in and defend a procedure that guarantees fairness to the parties who have a stake in
the outcome of the dispute. Thus, I will analyze railroad hearings according to
universal notions of fundamental fairness, starting with disciplinary hearings."E
Professor LaRocco also pointed out that the ultimate guarantors of due process protections in
the railroad industry are Section 3 tribunals such as this SBA No.
"The intent of the hearing is to develop the truth `regardless of the result to
either party ....' Lazar at 229. The check on a hearing officer amassing a record
disproportionately in favor of the carrier's disciplinary sanction is the appeal. The
Adjustment Board or a Public Law Board can reverse the discipline on the basis that
the collective bargaining agreement was violated because the carrier deprived the
employee of a fair and impartial hearing without addressing the merits of the
discipline. The carrier can accumulate overwhelming proof that the employee
committed the charged offense, but if the carrier denies the employee contractual due
process, the discipline is expunged. Lazar at 19." (LaRocco at P.5)
'-" John B. LaRocco, "Due Process in Railway Hearings and Appeals" (2009), at P.1.
Employee Member's Dissent to
Award
185
of Special Board of Adjustment No.
1048
Page
4
In this case, the claimant was denied both procedural and substantive due process by the
Carrier and this Board failed miserably in its duty to protect those fundamental rights. Indeed, the
Board failed to even address any of the multiple procedural and substantive due process deprivations
that were vigorously raised by the Union and instead swept them all aside with a truly incredible
deferral to the right of the hearing officer to make credibility determinations even though there was
no valid evidence, much less substantial evidence, to support those determinations.
To adopt the notion that Carrier hearing officers have an unfettered right to make credibility
determinations that are not subject to stringent review by Section
3
tribunals is to adopt the notion that
all railroad industry discipline hearings are a cruel sham, just as the hearing in this case was a sham.
But the better reasoned awards have recognized that Carrier officers do not have such unfettered
rights. This principle was clearly enunciated by Arbitrator Gilbert Vernon in NRAB Third Division
Award
23864:
"*** We agree that the Carrier has a right to rely on the hearing officer's
assessment of credibility and the resolution of conflicts in evidence when such
decisions are supported by substantial evidence. In this case, however, the above
mentioned portion of the charge was not supported by substantial evidence. In regard
to the petition and profane language, the supervisor's testimony differed sharply with
that of three witnesses and the Claimant. The supervisor's testimony is not entitled to
more weight per se. In resolving conflicts, the Carrier must rely on more than the
hearing officer's right to resolve those conflicts. There must be evidence of a
rational deliberation, weighing of evidence and a reasonable conclusion. The
Carrier must clearly show reliance on factors such as credibility, demeanor,
corroborative evidence and other such facets of evidence." (Emphasis in bold
added)
Arbitrator Vernon, who previously served as a Carrier Member of the National Railroad
Adjustment Board and currently has the distinction of serving as the President of the National
Academy of Arbitrators, clearly recognized that the hearing officer's assessment of credibility must
be supported by substantial evidence and must show evidence of rational deliberation, weighing of
evidence and a reasonable conclusion. None of those factors were present in the instant case and,
therefore, I must vigorously and emphatically dissent to Award
185
of SBA No.
1048.
Respectfully submitted,
i
T'mothy W. eke
Employee W. eke
CARRIER MEMBER'S REPONSE TO THE
EMPLOYEE MEMBER'S DISSENT
TO
AWARD 185 OF SPECIAL BOARD OF ADJUSTMENT NO. 1048
The Organization's Dissent wrongly asserts that the Board ignored all of the direct evidence in
upholding the dismissal, thereby constituting "a travesty of both procedural and substantive due
process." To the contrary, the Board carefully and correctly weighed all of the evidence
presented, including any relevant testimony which the Organization deems favorable to the
Claimant. In giving proper consideration to all of the direct and circumstantial evidence,
including assessing credibility where necessary, the Board correctly determined, consistent with
the arbitral standards for burden of proof and rules of evidence, that the recorded substantiated
the Claimant's guilt of the precise charge.
The Organization's recognition that the direct evidence as a whole supports the Claimant's guilt
is evident in that the Dissent only points to selective passages in the testimony of the witnesses,
with respect to confirming that the Gang Truck did hit a rough transition on the bridge, and to the
Claimant's testimony only to the extent that he ultimately complained of pain, sought medical
attention and was initially diagnosed with a cervical sprain. The Dissent conveniently omitted
that although the Claimant reported that "his head jammed against the ceiling of the truck," none
of these same witnesses saw the Claimant's head hit the ceiling of the vehicle - or that
co-worker R. Ransom, who was seated in the truck directly behind the Claimant, actually stated
that the Claimant's head
did not hit the ceiling of the truck. Similarly, the assertion in the
Dissent that "within minutes" of hitting the bump, "Mr. Kawa complained of back and neck pain"
is just plain wrong. There is no direct evidence that the Claimant gave any immediate indication
of an injury. In fact, the direct evidence established quite the opposite - as the Board pointed
out, "the Claimant continued driving for another twenty (20) miles and then pulled
over ...complaining of a sore back and neck." Accordingly, the Board did not "ignore" the
statements cited in his Dissent; it simply weighed the substantial evidence elsewhere in the
record, which supported the charges against the Claimant.
The Dissent's discouraging remarks regarding the allowing into the record or giving any
consideration to the testimony of the reenactment or the expert witness submission is contrary
to the accepted standards. Hearing Officers typically allow all reasonable efforts to establish the
facts - such material is accepted into the record and afforded whatever weight is appropriate
based on the character and reliability of the information. The reenactment, while not necessarily
definitive standing on its own, was of some relevance with respect to the possibility of the
incident occurring as alleged, just as were details regarding the type of seat in the Gang Truck,
whether it had been properly installed, its position and whether the Claimant wore his seatbelt.
The expert witness submission was merely a documentation of all these details. The Board did
not accept that information in a vacuum; rather it weighed that evidence along with all of the
other, including the eye-witness statement that the Claimant's head did not hit the ceiling of the
truck versus the Claimant's report that he "jammed" his head against the ceiling.
The Dissent's attempt to portray the decision as an adoption of "the notion that Carrier hearing
officers have an unfettered right to make credibility determinations that are not subject to
stringent review by Section 3 tribunals" further severely misconstrues the conduct of the Board
in this case. As evident in the plain language of this Award, the Board took particular note of the
Claimant's dubious explanation for his allegation that more than two weeks after the incident he
was medically unfit to return to service despite the initial exam at the clinic excusing him for a
Carrier Member's Response to the
Employee Member's Dissent
SBA No. 1048
AWARD 185
seven day period, yet he did not provide any subsequent information from a follow-up exam or
contact the Carrier in any way until after being cited to the hearing. The Claimant testified that
he did see his physician in a follow-up exam within the seven days and was told to stay off from
work for three months; however, the Claimant did not at any point in the handling provide
documentation of such exam or state his diagnosis,, and went so far as to testify that this
recommendation to remain off from work for three months was determined without ~performino
any tests
. The Board's determination that it could "see no reason to disturb" the
Hearing Officer's determination that this explanation for remaining off from work lacked
credibility is certainly not inconsistent with any arbitral precedent. To the contrary, consistent
with the principles of Award 23864 (Vernon), as cited in the Dissent, the Board recognized that
the Hearing Officer's determination was based on "rational deliberation, weighing of evidence
and a reasonable conclusion." The Claimant's misrepresentation of why he failed to return to
service after seven days, not only supported part of the falsification charge, but also, certainly
further tainted the credibility of the Claimant's report that he "jammed" his head against the
ceiling, which complemented all of the evidence in support that he did not do so.
Any reasonable reading of the record and the resulting Award can only lead to one valid
conclusion. Here, the Board painstakingly digested each iota of relevant evidence, carefully
assessed its probative value, and properly determined that the Claimant had not been forthright
in his dealings with the Carrier. Accordingly, the slip-shod review expressed in the Dissent is
disturbing, and hopefully stems more from understandable disappointment and resultant venting
over this regrettable circumstance of a thirty-one year employee, rather than a genuine view of
the quality of the Board's determination in this case. Given the record before it, the Board had
only one valid and correct determination to make, and it properly rendered that decision. I
heartily concur with Award 185 of SBA No. 1048.
Respectfully submitted,
/9
-Z
ZA~ __
D. L. Kerby
Carrier Member