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PUBLIC LAW BOARD NO. 7120
(BROTHERHOOD OF MAINTENANCE OF WAY
PARTIES TO DISPUTE: (EMPLOYES' DIVISION
(
(CSX TRANSPORTATION, INC.
STATEMENT OF CHARGE:
By letter dated November 9, 2007, Jonathan L. Brown ("the Claimant") was
instructed by an official of the Carrier to attend a formal Investigation on November 19,
2007, "to determine the facts and place your responsibility, if any, in connection with
information that I received from special agent Jimmy Carden on November 8, 2007,
regarding your unauthorized and inappropriate use of the Corporate Lodging Consultants
(CLC) `Check Inn' card assigned to you between September 20, 2007 and October 10,
2007." The letter stated that the Claimant was "charged with conduct unbecoming an
employee, unauthorized use of your CLC card, theft and insubordination. Your actions in
connection with the above matter," the letter continued, "appear to be in violation of, but
not limited to CSX Operating Rules General Rule A and General Regulations GR-2 and
GR-2A." The letter stated that the Claimant would be withheld from service pending the
outcome of the Investigation. At the Organization's request the Investigation was
postponed and was held on January 22, 2008, in Louisville, Kentucky.
CITED RULES AND REGULATIONS
General Rules
A. Employees must know and obey rules and special instructions that relate to
their duties. When in doubt as to the meaning and application of any rule or
instruction, employees must ask their supervising officer for clarification.
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General Regulations
GR-2. All employees must behave in a civil and courteous manner when dealing
with customers, fellow employees and the public. Employees must not:
1. Use boisterous, profane, or vulgar language,
2. Enter into altercations while on duty or on company property,
3. Play practical jokes or engage in horseplay while on duty or while on
company property,
4. Be disloyal, dishonest, insubordinate, immoral, quarrelsome, vicious,
careless, or incompetent,
5. Willfully neglect their duty,
6. Endanger life or property,
7. Make any false statements, or
8. Conceal facts concerning matters under investigation.
GR-2A. Criminal conduct which may damage the company's reputation is
prohibited. Criminal conduct which indicates a potential danger to the company,
its employees, its customer or the public is prohibited.
FINDINGS:
Public Law Board No. 7120, upon the whole record and all the evidence, finds
that:
The carrier or carriers and the employee or employees involved in this dispute are
respectively carrier and employee within the meaning of the Railway Labor Act, as
approved June 21, 1934.
The Board has jurisdiction over the dispute involved herein.
Parties to said dispute were given due notice of hearing thereon.
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The Claimant began his employment as a Basic Force Trackman on July 16, 2007.
His first week of employment he attended training classes given by the Carrier's Redi
Center in Atlanta, Georgia. He was given a corporate lodging card, called Check INN
Card, to use for payment for his lodging in Atlanta. He and the other trainees were given
a copy of a document headed Instructions-Corporate Lodging Program, and it was gone
over with them. One of the instructions states, "Check INN cards are authorized for the
sole use of the employee whose name and identification number are embossed on the
card."
A Special Agent employed by the Carrier was assigned to investigate alleged
abuse of his corporate lodging card by the Claimant in the Birmingham, Alabama, area.
The card had been used to pay for lodging in and around Birmingham, Alabama, at
various motels during the period September 18, through October 19, 2007. On most of
the dates the card had been used to pay for lodging at multiple establishments for the
same night. For example, four different motels submitted bills to the Carrier's travel
consultant for payment for September 22, 2007. Nine motels submitted lodging charges
for September 26, 2007, ten, for September 30"'; ten, for October 2°d, seven, for October
9`". For every one of the dates between September 18 and October 19, 2007, there was at
least one lodging bill charged to the Claimant's corporate lodging card that was submitted
for payment by the Carrier. None of the charges was authorized. The Claimant was not
even assigned to work in the Birmingham area for the period in question. His last day of
actual work for the Carrier was September 14, 2007.
The Carrier's Special Agent had left word with the Claimant's father that he
wanted to speak with the Claimant, and the Claimant called the Special Agent on October
21, 2007. The Claimant admitted to the Special Agent that he had misused his corporate
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lodging card at hotels or motels in the Binningham area. He said that he was "high on
drugs" during that time and now wanted to set things right. He said that he had a drug
problem and needed help. The Special Agent advised the Claimant to make contact with
the Carrier's Employee Assistance Program and his supervisor. The Claimant called back
the next day and said that he was under a physician's care and would be entering a
treatment facility.
The Claimant testified at the Investigation. He admitted that he used his Carrier
corporate lodging card in September and October to incur lodging charges for motel
rooms in the Birmingham, Alabama, area. He acknowledged that he did not have
authorization from the Carrier to use the lodging card for any of the rooms. He was
shown a summary of his card usage on the dates in question and asked for what purpose
he would have checked into more than one room per night. He stated, "I was depressed
and I got up with some strangers and got to partying around, and had some; a lot of
problems, and I just got confused and I just really can't, that's all the best way I can
explain it. I can't remember a lot of the stuff that happened. I know, I remember renting
the rooms, and going all over the place, and that's what happened." Although one of the
persons who had used a motel room charged to the Claimant's corporate lodging card told
the Carrier's travel consultant that she had paid the Claimant $250 for several days' use
of the room, the Claimant testified, "That was false. That is false." The Claimant
insisted that he got no money from anybody else who used any of the motel rooms
charged to his Carrier corporate lodging card.
The Claimant testified that he is sorry for what he did. "I was not in my normal
state of mind," he stated. He has offered to make restitution for the unauthorized charges
to the Carrier. In a statement in his own behalf at the conclusion of the hearing the
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Claimant apologized to the Carrier and its employees. He stated that at the time he was
out of his mind. Since then, however, the Claimant stated, he has received treatment in a
rehabilitation center and is following all of the guidelines given to him. "I think that I can
return as a safe and productive employee," the Claimant asserted. "I'll be willing to do
anything the company asks of me to keep my job," he averred, "or to help make right the
wrongs, the wrong things I've done."
By letter dated February 11, 2008, from the Division Engineer, Midwest Region
Engineering Department, the Carrier notified the Claimant that a review of the transcript
and exhibits of the Investigation "confirm that the charges brought against you in the
initial letter of charge dated November 9, 2007, have been proven." Because of "the
seriousness of the charges," the letter stated, "discipline assessed in this case is your
immediate dismissal from the service of CSX Transportation and forfeiture of all rights
and seniority."
The Organization has raised two procedural issues. In a letter to the Carrier dated
November 16, 2007, the Organization cited Rule 24 (i) of the Agreement and requested
"that any statements that may be introduced by the Carrier be provided for our review
before the investigation in order for us to attempt to prepare a proper defense The
letter also stated, "This would be a unfair . . . investigation in that we will be unable to
prepare a proper defense for the lack of proper witnesses and being able to review
statements or documents the Carrier may be placing into the Transcript." Further the
Organization requested "a list of witnesses that the Carrier is bringing be provided for us
to determine what information is needed for development of a Fair Investigation."
The Carrier by its Director Labor Relations contends that there is no requirement
with Rule 24 (i) to provide the kind of pre-investigation discovery that the Organization
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asked for in its letter. In support of its position the Carrier cites a decision issued by
Public Law Board No. 7008, Award No. 16, dated November 2, 2007, involving these
same two parties. In that case the Organization contended that the claimant was denied
due process because the Carrier "did not provide us our request for management records
for the purpose of researching issues related to this investigation in order for us to not
only prepare, but also provide [the claimant] with a fair and impartial hearing." Public
Law Board No. 7008 held, "On the threshold issue of due process and `pre-investigation
discovery', the language in Rule 24 (i) does not require the Carrier to provide summaries
of testimony or investigative materials to the Organization prior to hearing.
Consequently, we find no evidence of a fatal due process violation on this record."
In the absence of contrary authority cited by the Organization this Board will not
find "a fatal due process violation" in the failure of the Carrier to provide any of the
materials requested by Organization for review prior to the investigatory hearing. This
Board also observes that the Claimant was not prejudiced by the denial of the requested
materials since, prior to the hearing, he had admitted his guilt of the charges to the Special
Agent who was investigating the Claimant's use of his corporate lodging card, and he
again admitted his guilt at the hearing.
At the Investigation the Organization objected to the hearing and requested that it
be closed because the Carrier official who served as Hearing Officer in the Investigation
had, prior to the Investigation, provided information regarding the Claimant's alleged
misuse of his credit card to a Special Agent who was investigating whether there was a
basis to place charges against the Claimant. The Carrier contends that there is nothing in
Rule 25 that renders someone who has engaged in such activities ineligible to serve as a
Hearing Officer and cites Second Division Award No. 12168 in support of its position.
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The Board fnds that the Agreement does not prohibit a Carrier official with prior
knowledge of the case because of his participation in a preliminary investigation prior to
the hearing from serving as Hearing Officer in the official Investigation so long as that
person does not give evidence as a witness in the Investigation or make a determination
of a fact or an issue based on personal knowledge rather than on evidence adduced in the
Investigation. See Third Division Award No. 38957.
This Board has carefully scrutinized the transcript and has determined that the
Claimant was given a fair hearing and that there is no evidence that the Hearing Officer
or the decision-maker was biased or prejudiced against the Claimant or that there was a
conflict of interest on the part of either. The decision in the case was not made by the
Hearing Officer, whose only role was to make sure that a full and complete record was
obtained and that the hearing was fairly conducted. Our examination of the record
satisfies us that the Claimant and the Organization were able to present all relevant
evidence they wished to, to cross-examine the witnesses, and to object to any evidence
offered and have the objection noted in the record. The Claimant and the Organization
were both permitted to make a statement or argument at the conclusion of the presentation
of evidence. The Board finds no basis for disturbing the Carrier's decision in this case on
procedural grounds.
On the merits the Board finds no basis for setting aside or modifying the discipline
administered by the Carrier. The evidence amply established, and the Claimant admitted,
unauthorized use of his Carrier corporate lodging card on multiple occasions over a
period of weeks so as to accumulate unlawful charges against the Carrier's account in the
amount of many hundreds of dollars. This was dishonest conduct and theft of company
property. Such conduct is commonly accepted to be just cause for discharge. Although
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the Claimant is to be commended for trying to take control of his life and enrolling in a
rehabilitation program to treat his admitted drug problem, the Board must conclude that,
under all of the circumstances, including the short service of the Claimant, the Carrier's
determination of the penalty, after a fair hearing, was within what one labor relations
scholar has called "the reasonable range of discretion which management must have in
order to discharge its primary responsibility for safe and efficient operations." The Board
is persuaded that management's determination should not be disturbed.
AWARD
Claim denied.
ORDER
This Board, after consideration of the dispute identified above, hereby orders that
an award favorable to the Claimant not be made.
Sinclair Kossoff, Referee & Neutral Member
Chicago, Illinois
June 26, 2008