SPECIAL BOARD OF ADJUSTMENT NO. 1048
AWARD NO. 154
Parties to Dispute:
BROTHERHOOD OF MAINTENANCE OF WAY EMPLOYES
AND
NORFOLK SOUTHERN RAILWAY COMPANY
(Carrier File MW-CHAR-06-15)
Statement of Claim:
Claim on behalf of R. C. Allen for reinstatement to service after his dismissal following a formal
investigation held on October 13, 2006, concerning conduct unbecoming an employee and violation
of safety and General Conduct Rule GCR-1 in connection with an altercation with co-worker
Rodney Hagan on September 6, 2006, in the vicinity of Markham, Illinois.
Upon the whole record and all the evidence, after hearing, the Board finds that the parties herein are
Carrier and Employee within the meaning of the Railway Labor Act, as amended, and this Board is
duly constituted by agreement under Public Law 89-456 and has jurisdiction of the parties and
subject matter.
This Award is based on the facts and circumstances of this particular case and shall not serve as a
precedent in any other case.
AWARD
After thoroughly reviewing and considering the transcript and the parties' presentation, the Board
finds that the claim should be disposed of as follows:
BACKGROUND
R. C. Allen, the Claimant herein, entered the Carrier's service on May 19, 1980 as a Truck Laborer.
The Claimant is represented by the Brotherhood of Maintenance of Way Employes.
On September 6, 20061 the Claimant was assigned as one of four Repairmen on Track and Surface
Gang 26. Repairman R. M. Hagen, who served as a Roadway Equipment Specialist, was in the back
' All dates noted herein occurred in calendar year 2006 unless otherwise noted.
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of the Company truck preparing to lower a new boom to install on a Tie Crane. The record evidence
shows that the Claimant approached Mr. Hagen and inquired if he had a strap, which would be used
in lowering the boom out of the truck. Mr. Hagen responded that he did not need the Claimant's
assistance. The record shows that the Claimant responded with a barrage of obscenities directed at
Mr. Hagen. When Mr. Hagen inquired of the Claimant why he was acting in such a manner, the
Claimant continued directing obscenities at Mr. Hagen. Within a short time, the Claimant
challenged Mr. Hagen to come down from the back of the truck, indicating that he would "stomp,"
"kick" or "whip his ass." The Claimant's verbal and threatened physical assault on Mr. Hagen
caused Mr. Hagen to feel threatened to a point where he remained in the cab of the truck and called
his Supervisor for assistance.
When Supervisor D. F. Lange came on the scene, he removed the Claimant and had him work
elsewhere. Of important note to the Board is the fact that while in the truck with Supervisor Lange,
the Claimant commented on meeting Mr. Hagan a few weeks earlier upon the Claimant's return to
service from a prior discipline, and stated to Supervisor Lange that he (the Claimant) "should have
whipped his ass right then, and then he would have respect for me."
Ultimately the matter carne to the attention of General Supervisor R. D. Isaacs who obtained written
statements from one co-worker as well as from Supervisor Lange. Following his review of these
statements, General Supervisor Isaacs made a decision to remove the Claimant from service pending
an investigation. Two other co-workers provided statements about the September 6`h incident.
By letter dated September 18, 2006, the Claimant was cited to a formal investigation to determine
his responsibility, if any, in connection with conduct unbecoming an employee and violation of
Safety and General Conduct Rule GCR-1. The investigation was ultimately conducted on October
13`h. The Claimant was at all times represented by the Organization. By letter dated October 30`h,
the Hearing Officer, following his review of the transcript together with evidence admitted at the
formal investigation, determined that the Claimant was guilty of the charges against him. The
Claimant was thereupon dismissed from service. The Organization took exception to the discipline
assessed, and the instant claim for review ensued.
DISCUSSION
The record supports the conclusion that the Claimant did as charged. The Claimant's testimony
which essentially amount to a claim that he didn't recall the incident was overcome by statements
made by the Claimant's co-workers, each of whom confirmed the details of the Claimant's abusive
and unprofessional conduct. Accordingly, following a careful review of the record, the Board finds
and concludes that the Carrier satisfied its burden in demonstrating that the Claimant's actions on
September 6, 2006 rose to a level of conduct unbecoming an employee in violation of Safety and
General Conduct Rule GCR-1 which provides, in relevant part:
Awkr4 15q
Employees are to conduct themselves in a professional manner and not engage in behavior or
display material that would be considered offensive or inappropriate by co-workers,
customers, or the public. Offensive or inappropriate behavior includes making disparaging
remarks . . .
Given the Board's finding noted above, it is clear that the Claimant must bear total responsibility for
his unprofessional conduct. Claimant's comments were out of line, unnecessary and unprofessional.
However, while the Claimant's behavior cannot be excused, it was not of the kind exhibited in cases
cited by the Garner where employees engaged in abusive, violent and vulgar tirades against their
supervisors or coworkers while in the presence of others. Indeed, while abusive, vulgar and violent
tirades warrant termination from employment, the circumstances here present, while serious, do riot
warrant the Claimant's termination.
Having concluded that the Grievant did as charged, there remains a question of the appropriate
penalty. In determining an appropriate penalty, the Board has taken notice of the Claimant's lengthy
service with the Carrier, dating back to 1980. The Board has also taken notice of the Claimant's
checkered disciplinary record, consisting of five suspensions (4 actual and 1 deferred), two
suspensions for insubordinate conduct, and two instances where the Claimant had been discharged
but reinstated. The last such offense occurred in 2004, and it appears that aside from the instant and
serious offense, the Claimant managed to keep out of trouble. Notwithstanding the Claimant's prior
disciplinary record, the Board concludes that his 26 years of service with the Carrier must count for
something. Accordingly, the Board finds that the Claimant is due one last chance to demonstrate
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that he is capable of acting in a professional manner, as well as following all reasonable rules and
regulations of the Carrier.
CONCLUSION
For the reasons noted and discussed above, the Board finds and concludes under the unique facts of
this case that the penalty of dismissal from service is excessive. While the Board finds the
Claimant's reinstatement to service is appropriate, such reinstatement shall be conditioned upon his
attendance and successful completion of an Anger Management Program as determined and
designated by the Carrier. The Carrier shall be obligated to determine and designate such a program
within 30 days following its receipt of this Decision. The Claimant shall be obligated to provide the
Carrier with proof of successful completion of the Anger Management Program within 90 days
following the date the Carrier sends the Claimant a letter designating approved programs. The
Board shall retain jurisdiction over any question relative to the Claimant's compliance, it being
understood that the Claimant's failure to comply shall result in the Claimant's continued termination
from employment. Following the Claimant's successful completion of said program, the Carrier is
ordered to reinstate the Claimant to service, without compensation for the time held out of service.
Given the serious nature of the Claimant's conduct which gave rise to his dismissal from service, the
Board finds and concludes that the Claimant must lose all seniority except for seniority earned as a
Laborer. Finally, and as a last note of warning, let this decision serve as formal notice to the
Claimant that he is on "thin ice", and accordingly, if he has any hopes of continuing his employment
with this Carrier, he is duty bound to act in a professional manner at all times, and to follow all
Rules, Regulations and Procedures promulgated by the Carrier for the efficient and safe operation of
its business as well as the general welfare of all its employees.
e~fi ampaCrab
C1 ai - and N tral er
D. olomay D.L. Kerby
Al
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gam n Member Carrier Member
Dated: Buffalo, N.Y.~q - p
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