SPECIAL BOARD OF ADJUSTMENT NO. 1049
AWARD NO. 147
Parties to Dispute:
BROTHERHOOD OF MAINTENANCE OF WAY EMPLOYES
AND
NORFOLK SOUTHERN RAILWAY COMPANY
(Carrier File MW-CN-04-14-SG-182)
Statement of Claim:
Claim on behalf of C.N. Simmons for reinstatement to service and pay for time lost as a result of his
dismissal from service following a formal investigation held on October 8, 2004, in connection with
his conduct unbecoming an employee, insubordination, failure to follow instructions and violation
of Norfolk Southern Safety and General Conduct Rule GR-3, in that on Wednesday, July 21, 2004,
he disrupted the morning safety meeting and subsequently refused an instruction from his supervisor
to leave the meeting.
Upon the whole record and all the evidence, after hearing, the Board finds that the parties herein are
Carrier and Employee within the meaning of the Railway Labor Act, as amended, and this Board is
duly constituted by agreement under Public Law 89-456 and has jurisdiction of the parties and
subject matter.
This Award is based on the facts and circumstances of this particular case and shall not serve as a
precedent in any other case.
AWARD
After thoroughly reviewing and considering the transcript and the parties' presentation, the Board
finds that the claim should be disposed of as follows:
BACKGROUND
C.N. Simmons, the Claimant herein, entered the Carrier's service on April 14, 2002 as a Laborer.
On July 21, 20041, the date of the incident, the Claimant was working as a Laborer on Timber and
All dates noted herein occurred in calendar year 2004 unless otherwise noted.
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Surfacing Gang 2 (T&S), Gang 15. The Claimant is represented by the Brotherhood of Maintenance
of Way Employees.
The record evidence shows that at a safety/job briefing meeting was held on July 21", during which
time several operating rules were reviewed at the beginning of the meeting. One such rule was GR3, which obligates all employees to follow instructions given from proper authorities, as well as the
duty to perform all duties in a safe and efficient manner. During the meeting, the cleanliness of
portajohns was raised by gang member Bragg. As the Supervisor began addressing Mr. Bragg's
concern, the Claimant began raising his voice, speaking in what appeared to be an angry manner
regarding numerous problems associated with the portajohns. The Supervisor's request to the
Claimant to lower his voice went unheeded as the Claimant reportedly continued to raise his voice,
and in the process, stood up and began gesturing with his hands, stating that he would not lower his
voice. The Supervisor reacted by telling the Claimant that he needed to lower his voice, step outside
of the meeting area, and that he would discuss the matter further when the meeting was over. The
Claimant reportedly responded that he would not lower his voice, would not step outside, and that
the Supervisor was going to hear what he had to say. When the Supervisor again directed the
Claimant to leave the meeting area, the Claimant blatantly refused. At this point, the Supervisor
advised the Claimant that if he refused to comply with his instruction to step outside of the meeting
area, he would be removed from service. When the Claimant refused to do so, he was informed that
he was removed from service.
As a direct result of the foregoing incident, the Claimant was notified to attend a formal
investigation on August 19, 2004 to determine his responsibility, if any, in connection with his
alleged conduct unbecoming an employee, insubordination, and failure to follow instructions,
specifically as it relates to the Claimant's breach of Rule GR-3. The investigation was subsequently
postponed and ultimately held on October 8, 2004. The Claimant was at all times represented by the
Organization. By letter dated October 27, 2004, the Hearing Officer, following his review of the
transcript together with evidence admitted at the formal investigation, determined that the Claimant
was guilty of the charge alleged, and advised that he was dismissed from the Carrier's service. The
Organization took exception to the discipline assessed, and the instant claim for review ensued.
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DISCUSSION
Initially, this Board notes that it sits as a reviewing body and does not engage in making
de novo
findings. Accordingly, we must accept those findings made by the Carrier on the Property,
including determinations of credibility, provided they bear a rational relationship to the record.
While the Organization does not take specific issue with the material facts as they relate to the July
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incident, they have alleged the following procedural errors:
· First, the Organization asserts that the postponements and rescheduling of the Investigation
"[c]reated other critical time limit violations." In this regard, the Organization maintains that
the continued postponements, together with the Carrier's unilateral selection of the
rescheduled dates for the investigation violated the System Discipline Rule. This Rule
provides that at the request of either party the investigation will be postponed, noting
however, that such investigation will not be postponed in excess of ten (10 ) calendar days
beyond the first date set except by mutual agreement. The Organization maintains that the
Carrier violated this Agreement by selecting dates for postponement that were in excess of
ten days. The Organization's claim must be read in conjunction with the System Discipline
Rule mandating that investigations be held within 30 days of the Carrier's first knowledge of
the offense, and the mandate that the employee be given not less than 10 days advance
notice, in writing, of the investigation.. When read together, it is clear that the intent of the
time limits set forth in the System Discipline Rule was to prevent unwarranted delays in the
scheduling process, particularly where, as here, the Claimant is out of work. With that said,
following a careful review of the record, it is clear that neither the Carrier nor the
Organization acted in a manner so as to result in unwarranted delays. In this regard, while it
took over two months from the time the Carrier became aware of the incident giving rise to
the charges lodged to schedule the investigative hearing, it is apparent that the bulk of the
adjournments and rescheduling activities stemmed from the Organization's requested
postponements due to scheduling conflicts. The alternative to the adjournments would have
been for the Carrier to deny the Organization's requests, and insist on a strict adherence to
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the time limits, an alternative not in the best interest of either party, particularly where
Labor-Management cooperation is essential.
· Next, the Organization asserts that the investigation was compromised due to the failure of
the Carrier to call each and every employee present at the July 21, 2004 safety meeting to
testify at the investigative hearing. With due respect to the Organization's claim, the Board
must respectfully reject it. Adherence to such a demand may very well have resulted in
repetitive testimony, resulting in an unwarranted delay in the proceedings. In a formal inCourt setting, such a demand may have been labeled by the Court as an "abuse of process".
Moreover, the Board can no more dictate how the Carrier conducts its investigation as it can
dictate how the Organization does so.
Given the foregoing discussion, the Board cannot find that the Claimant's due process or procedural
rights have been violated. In addition, following a review of the relevant facts as contained in the
record, we find that the Hearing Officer's conclusion bears a rational relationship to the record
evidence. Accordingly, there is substantial evidence in the record to support the Carrier's assertion
that the Claimant did as charged.
Turning now to the discipline sought to be imposed, it is well established arbitration precedent that
the penalty sought to be imposed by an Employer will not be disturbed so long as it is not arbitrary,
capricious or discriminatory.
In assessing the appropriate penalty, the Claimant's 23 years of unblemished dedicated service must
be balanced against his violation of Rule GR-3 as a result of his conduct on July 21, 2004. While
not condoning the Claimant's conduct, which was in and of itself abusive, it is apparent to the Board
that Supervisor Kirk was in a position to "disarm" a potentially volatile situation, perhaps by
addressing the Claimant in private rather than in public. For example, the Supervisor could have
permitted the Claimant to air his grievance to the group, and later dealt with his concerns over the
Claimant's demeanor in private. In the opinion of the Board, an action such as this would have
disarmed the Grievant, and perhaps resulted in a positive discussion over a mutually unacceptable
situation - namely the status of the portajohns.
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CONCLUSION
For the reasons noted and discussed above, given the unique circumstances of this case, and in
recognition of the Claimant's 23 years of unblemished service, the Board finds that the penalty of
dismissal was excessive. Accordingly, the Claimant shall be reinstated to service with seniority
unimpaired but without compensation for the time held out of service.
erfms -.
agna
C i d N u 1 Member
D. . olomay [&-t D.L. Kerby
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Orgam ion Member Carrier Member
Dated May 30, 2005, Buffalo, New York
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