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BEFORE SPECIAL BOARD OF ADJUSTMENT NO. 986
BROTHERHOOD OF MAINTENANCE OF WAY EMPLOYEES
and
NATIONAL RAILROAD PASSENGER CORPORATION
(AMTRAK) - NORTHEAST CORRIDOR
Case No. 216
STATEMENT OF CLAIM: "Claim of the System Committee of the Brotherhood that:
1. The dismissal of B&B Mechanic L. Daniel for alleged violation of Amtrak's
Standards of Excellence, specifically part entitled TRUST AND HONESTY was
based on unproven charges, harsh and capricious. (System File NEC-BMWE-SD-
4172D).
2. The Claimant should be reinstated to full service with seniority unimpaired and
made whole for all loss resulting from the discipline."
FINDINGS:
At the time of the events leading up to this claim, the Claimant was employed by
the Carrier as a mechanic in the Bridge and Building (B&B) Department, working at
Penn Station in New York City.
By letter dated December 12, 2001, the Claimant was notified to appear for a
formal investigation and hearing on charges that the Claimant violated the Carrier's
Standards of Excellence, particularly the section entitled "Trust and Honesty," when he
allegedly committed an act of dishonesty when he fraudulently asserted that he sustained
a disabling injury on July 23, 2001, due to a physical altercation with another employee.
After two postponements, the investigation was conducted on January 22, March 7, and
April 18, 2002. By letter dated May 2, 2002, the Claimant was notified that he had been
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found guilty of the charge, and that he was dismissed from the Carrier's service in all
capacities.
The Organization filed a claim on the Claimant's behalf, challenging his dismissal
as based upon unproven charges. The Organization also claimed that the punishment was
unduly harsh. The Carrier denied the claim.
The Carrier initially contends that the Organization's procedural contentions are
without merit. The Carrier points out that Rule 71 provides that employees are entitled to
be represented at trial by a "duly accredited representative," which Rule 83 defines as a
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representativ~'or System Officer of the Organization. The Carrier maintains that it
complied with this clear and unambiguous language in the Claimant's case, so there is no
basis on which to conclude that the Carrier denied the Claimant's rights. The Carrier
emphasizes that the Claimant was afforded a fair and impartial hearing, and there was no
violation of the Carrier's obligations or the Claimant's rights under the Agreement.
The Carrier goes on to argue that the record demonstrates that the Claimant is
guilty of the charge. The Carrier points out that after the altercation at issue, the Claimant
was examined at Bellevue Hospital, and nothing was found to be wrong with him. The
Claimant subsequently advised the Carrier that he was at NYU Hospital, but NYU
Hospital had no record of the Claimant's being at that facility. The Carrier maintains that
the Claimant thereafter sought money through the Claims Department by asserting that he
had damaged a nerve, but Claims Department Representative Emde testified that the
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Claimant twice dropped a letter from his doctor while in her presence, and he picked it up
both times without any signs of physical difficulty or pain. Emde arranged for further
investigation of the case because the Claimant's actions were inconsistent with his alleged
injuries.
The Carrier then asserts that surveillance of the Claimant during early October
2001 showed that he engaged in a number of physical activities, including the
performance of construction work that contradicted the Claimant's assertions of total
disability for the period of July 23 through November 20, 2001. The Carrier argues that
the Claimant'§ lallegations at trial and the solicited testimony of Dr. Folk are inconsistent
with the documented facts of this case. Contradicting the Claimant's and Dr. Folk's
assertions that the Claimant was released to return to duty on September 29, 2001, for
example, the billing swmnary demonstrates that Dr. Folk saw the Claimant on September
29, but the Claimant had not reached maximum medical improvement and would be seen
again on October 29. The Carrier contends that the Claimant clearly was dishonest. The
Carrier contends that the Claimant was attempting to defraud the Carrier by obtaining
compensation through an injury claim for a period of time during which the Claimant was
not disabled.
The Carrier argues that the Claimant properly was found guilty of the charge. The
Carrier further asserts that under the circumstances, the disciplinary penalty of dismissal
was commensurate with the serious nature of the proven offense. The Carrier maintains
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that dishonesty in any form is grounds for dismissal. The Carrier asserts that the
Claimant's conduct was such that it severely impaired the relationship between the
Claimant and the Carrier, and between the Claimant and his fellow employees. The
Carrier should not be asked to condone the actions of a dishonest employee. The
Claimant's conduct has been inconsistent with his ties to the Carrier, and his discharge
was the proper and inevitable response.
The Carrier further asserts that the Claimant's years of service do not support a
conclusion that the discipline at issue was an abuse of discretion. The Carrier maintains
that leniency
is
not a prerogative of the Board, and only the Carrier can grant leniency.
The Carrier argues that in light of the serious nature of the offense, the discipline of
dismissal was not an abuse of the Carrier's discretion. The Carrier ultimately contends
that the claim should be denied in its entirety.
The Organization contends that the Carrier failed to sustain its burden of proof in
this matter, and the standard of proof here must be higher than in other disciplinary cases
because the instant matter involves a charge of dishonesty. The Organization argues that
the Carrier did not deny or otherwise challenge Dr. Folk's diagnosis or prognosis
contained in his July 25, 2001, letter. Because undenied statements must be accepted as
fact, the Organization asserts that it is clear that the Claimant sustained the described
injuries on July 23, 2001, and the only conclusion that may be reached is that the
Claimant was not dishonest in claiming that he was injured.
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The Organization then argues that the Carrier's challenge to the extent and severity
of those injuries was prompted by Claim Agent Emde's observation that the Claimant
exhibited body motions on September 10, 2001, that were inconsistent with the
physician's diagnosis. The Organization points out that there is no credible evidence that
Emde was medically qualified to make such observations; what Emde perceived as
conflicting body motions remains nothing more than opinion and speculation as to the
Claimant's condition. The Organization emphasizes that it is well established that a
Carrier's decision to impose discipline must rest on substantially more than speculation
and conjecturf;~ An employee should not be disciplined unless probative evidence
supports the charges specified against the employee.
The Organization then maintains that the evidence obtained during the surveillance
of the Claimant during October and November 2001 is the only probative evidence that
the Carrier presented, and the Organization does not challenge it. The Organization
asserts, however, that this evidence cannot stand as proof that the Claimant submitted a
fraudulent injury claim because the testimony demonstrates that the Claimant had been
released for full duty on September 29, 2001, two days before the earliest surveillance.
The Organization argues that although the Carrier may not accept or condone Dr. Folk's
reasons for not providing a release letter on September 29th, the Carrier has not presented
any proof that Dr. Folk did not release the Claimant on that date. The Organization
therefore contends that any surveillance conducted after September 29th is irrelevant to
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this dispute.
The Organization ultimately contends that the claim should be sustained, and the
Claimant reinstated to full service with unimpaired seniority and made whole for all
losses resulting from the discipline.
The parties being unable to resolve their dispute, this matter came before this,
Board.
This Board has reviewed the procedural arguments raised by the Organization and
we find them to be without merit. This Board has reviewed the lengthy record in this
case, and we'find that the Claimant was guaranteed all of his due process.rights and the
hearing was fair. We see no violation of Rule 71, as the Claimant was entitled to be
represented by a duly accredited representative as defined in Rule 83.
This Board has reviewed the evidence and testimony this case, and we find that
there is sufficient evidence in the record to support the finding that the Claimant was
guilty of dishonesty when he fraudulently asserted that he was suffering from a disabling
injury and stayed off work from July 23, 2001, until November 2001.
To refute the charges, the Organization relies in large part on a January 10, 2002,
letter from the Claimant's doctor, Dr. Frank S. Folk, who states:
Patient was unable to work as of July 23, 2001. The patient has been under
treatment from that time.
The doctor later goes on in that January 10, 2002, letter to state that:
On November 19, 2001, the patient was seen in the office and requested a letter of
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clearance to return to work since he was advised by his job that his suspension was
lifted. At that time, I reiterated to Mr. Daniel that he is physically able to return to
work on full duty since September 29, 2001.
The Organization takes the position that since the Carrier relies in large part on the
surveillance of the Claimant, which took place in October 2001, that surveillance actually
took place after the Claimant had already been found physically able to return to work by
Dr. Folk on September 29, 2001. This Board, however, finds that the record really has
insufficient evidence that the Claimant had been found physically able to return to work
before November of 2001.
i
The evidentiary record also contains a letter from Dr. Folk dated November 20,
2001. That letter states the following:
TO WHOM IT MAY CONCERN:
This is to inform you that the above-named patient was totally disabled since
July 23, 2001, because of severe pains of the neck, back, right shoulder.
He was examined by me on November 19, 2001, and it was noted he can
return to work with no restrictions on November 21, 2001.
The above letter dated November 20, 2001, clearly indicates to this Board that this
Claimant and his doctor were still taking the position in November of 2001 that the
Claimant was totally disabled and had been so since July 23, 2001. Hence, the October
2001 surveillances performed by the Carrier are relevant to this case because, in October,
the Claimant was still off work contending that he was disabled.
The Organization then goes on to rely on the testimony of Dr. Folk at the hearing
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in this case. The hearing officer obviously rejected most of that testimony and, after
thoroughly reviewing the lengthy testimony, this Board can understand why the hearing
officer gave very little weight to Dr. Folk's testimony. Dr. Folk takes the position in his
testimony that, although the Claimant had been released to work on September 29 and
was no longer totally disabled, he did not actually give the Claimant a letter to that effect
because the Claimant was unable to pay the doctor fifteen dollars for the letter. Dr. Folk
also admits that the Claimant did not pay Dr. Folk for the letter dated November 20, 2001,
but Dr. Folk let the Claimant have that letter for nothing. Dr. Folk states, in part, the
following:
fI
said-like I said before: That letter there says he was cleared for duty
and the date that he selected to attempt to return to work was on
November 29. Now the previous time-the previous time that he attempted
to return to work was on September 29, 2001, on which he asked for a
letter and he charged it; I did not know he did not have any money. And
so my rule is the charge is there, I'm not gonna write.
Dr. Folk went on to state later:
I told him, I said: It cost me $3,500 to come to one of these things. I said, but
under the circumstances-under the circumstances-I'm gonna charge you $1,000.
Now, when I came in this morning, I asked him for my $1,000. He says: I don't
have it. So, therefore, I decided to come on up and do it. Do my part to help Mr.
Daniel out because he just does not have-he did not have any money. He's been
pleading on me for months that he does not have any money.
Dr. Folk later stated:
I ain't gonna forego no $1,000. I'm gonna get my $1,000, I'll promise you
that.
Needless to say, most of Dr. Folk's other testimony is similarly as peculiar as the
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above. The documents in the record make it clear to this Board that the Claimant was not
formally released to work by Dr. Folk until November 20, 2001. Despite Dr. Folk's
confusing testimony, the other documents in the record, many of which were drafted by
Dr. Folk, tend to support the Carrier's position that there was no previous release to work
in September. Since the Claimant was still off work on total disability in October of
2001, when he was observed by the Carrier surveillance team to be performing many
tasks which could not be performed by a totally disabled person, this Board has no choice
but to find that there is sufficient evidence in the record to support the Carrier's position
and the hearingi officer's finding that the Claimant was guilty of dishonesty.
Once this Board has determined that there is sufficient evidence in the record to
support the guilty finding, we next turn our attention to the type of discipline imposed.
This Board will not set aside a Carrier's imposition of discipline unless we find its actions
to have been unreasonable, arbitrary, or capricious.
Given the seriousness of the charges against the Claimant, this Board cannot find
that the Carrier acted unreasonably, arbitrarily, or capriciously when it terminated the
Claimant's employment. Therefore, the claim will be denied.
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AWARD:
The claim is denied.
DETER R. 1 S
Veutr. tuber
Q
ORGANIZATION M MBER CARRIER MEMBER
DATED:
, 2 O
DATED: ZA9 03
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