Special Board of Adjustment No. 986
Parties to the Dispute
BROTHERHOOD OF MAINTENANCE OF WAY EMPLOYES
DIVISION - IBT RAIL CONFERENCE
NATIONAL RAILROAD PASSENGER CORPORATION (AMTRAK) - NORTHEAST
CORRIDOR
Claimant: Steven Lengares
Award No.
Organization's Statement of Claim
The Brotherhood of Maintenance of Way Employes ("BMWE" or the
"Organization") appealed the discipline of dismissal assessed on Northeast Corridor
Foreman Steven Lengares (the "Claimant") on charges that were set forth in the
Carrier's Notice of Investigation, dated July 23, 2008. The Organization claims the
Claimant was unjustly disciplined. It further argues in the event the Board finds a basis
to uphold the Carrier's finding of guilt, the penalty should be modified because it is
unduly harsh and capricious. As a remedy, the Union requests the Claimant be
reinstated to service with seniority and all other rights unimpaired and be made whole
for all wage loss suffered.
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Award No. 272
Background of the Case
The Claimant, Steven Lengares, was a short term employee with approximately
four years of service, assigned at the time of the incident as a Track Foreman on Carrier
Clip Gang Y112. On July 9, 2008, the Claimant was working with this gang when he
sent an alleged threatening and racially offensive text message from his cell phone
while on duty. This incident resulted in a Notice of Investigation dated July 23, 2008
being served upon Claimant. He was charged with conduct unbecoming an Amtrak
employee in violation of Amtrak's Standards of Excellence; the Carrier's Workplace
Violence Policy; the Carrier's Anti-Discrimination and Anti-Harassment Policy; and
NORAC Operating Rules. On August 12, 2008 a fair and full investigation was held with
the Claimant and his representative present. By letter dated August 26, 2008 Claimant
was found guilty of the charges and assessed the discipline of dismissal. All appeals on
the property were unsuccessful and the parties agreed to bring the case to this Board
for adjudication.
Opinion of the Board
This Board derives its authority from the provisions of the Railway Labor Act, as
amended, together with the terms and conditions of the Agreement by and between the
BMWE and Carrier.
After hearing upon the whole record and all the evidence, as developed on the
property, the Board finds that the parties herein are Carrier and Employee within the
meaning of the Railway Labor Act, as amended; that this Board has jurisdiction over the
dispute involved herein; and that the parties were given due notice of the hearing
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hereon. The Claimant, Steven Lengares, was ably represented at the hearing before
this Board by the Organization and given an opportunity to make a statement on his
own behalf.
The Carrier contended its actions in this case were justified and supported by
substantial evidence. The Carrier cited the record evidence which established the
Claimant, who is white, while riding on a company bus and on duty, texted a racially
offensive and threatening message on his cell phone. According to the record he text
messaged "I need a gun for all these N****** (N-word)." This message was observed by
two employees who were sitting behind the Claimant. When the content of the text
message became known on the bus it created an "uproar." The text message violated
the Carrier's Standards of Excellence, its Workplace Violence Policy, its AntiDiscrimination and Anti-Harassment Policy and NORAC Rules. The Carrier contended it
has a zero tolerance for any form of violence in the workplace. It further maintained
there could be no question that the comment made by the Claimant was offensive and
the use of such a demeaning racial slur did not lend itself to misinterpretation. Carrier
noted its anti-discrimination and harassment policy establishes such racially charged
language to violate the policy and constitute serious misconduct.
Carrier contended the penalty of dismissal was appropriate. The serious nature
of the offenses requires a severe penalty. Additionally the Claimant is a short term
employee with two prior disciplinary penalties against him. Carrier distinguished the
instant matter from other cases cited by the Organization in its argument that the
penalty was disparate to treatment given for similar incidents on the property. While
they involved allegations of racially offensive remarks, they did not also involve
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threatening remarks as the instant case. Under these circumstances, the Carrier
argued, dismissal is the only appropriate penalty.
The Organization argued the Carrier failed to meet its burden of proof in that it
failed to establish the nexus between the claimed violations of Carrier's policies and
rules and the Claimant's conduct. The message that the Claimant sent was not directed
at nor sent to any Amtrak employee. It was sent on his personal cell phone to someone
not connected to Amtrak. The Claimant sent it out of frustration with no intent to
intimidate, threaten, harass or harm. He admitted his mistake and clearly was
remorseful for his actions. According to the Organization, the testimony of record failed
to demonstrate that any employee felt threatened or that as a result of such remarks
there was a hostile, intimidating or discriminatory environment. Additionally the penalty
was harsh, unusual and capricious. The Claimant was under significant pressure as a
foreman and was very remorseful for his conduct. Prior Board cases hold that the
purpose of discipline is to rehabilitate, correct and guide employees as to their future
actions. The Claimant can be rehabilitated if given a chance. The Organization urges
this Board to do so.
Upon a review of the entire record, the Board finds the Carrier's determination
herein was appropriate. The evidence established that Claimant was guilty of text
messaging a threatening and racial pejorative message. Such text message clearly
violated the Carrier's policies on violence, anti-discrimination and anti-harassment. It is
well established that Carrier has not only the right to maintain its standards of conduct
and anti-discrimination policies, but also to enforce them to ensure it maintains a safe
environment free from intimidation, discrimination and harassment. In the instant matter,
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Claimant had an obligation to conduct himself within the bounds of these policies and to
refrain from such despicable conduct. Based on the record before it, this Board has no
basis to disturb the Carrier's findings of guilt.
Likewise, the Board does not find any evidence of disparate treatment with
respect to penalty. The Claimant is a short term employee who in four years had two
prior disciplines against him. Additionally he was serving in the position of a track
foreman, a position that must set the standard, by way of example, for acceptable
conduct. As for the cases cited by the Organization, they differ with respect to the
underlying actions and Carrier, therefore, has shown a basis to have implemented a
more severe penalty in this case.
AWARD
The claim is denied in its entirety.
Gay A. Gavin, Chair
& Z
/ral Member
e
Dodd, Organization
Member
Dated:
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Rick Palmer, Carrier Member
Dated:
/ Awl
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